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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360's touchscreen capabilities, ease of use, and lightweight design. Many appreciate its performance and the ample memory, while some found the battery life to be a positive aspect. However, a few customers reported issues with the hard drive. The price point also seems to be generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,019 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for college. Excellent speed & memory combination. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good solid 2-1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be well built. Nice weight and like the laptop/tablet feature. The 12 GB of Ram are a big plus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a teacher so I use my laptop mainly for lesson planning and research. It's very fast and easy to navigate!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Loaded with features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer in my garage for a multitude of things and find the features are all useful with automotive repairs.I connect to TV for a larger display while its on the work bench. I sometimes use it as a tablet inside a vehicle. The lighted key board comes in handy in certain lighting conditions and the touch screen completes the overall versatility. So far its been reliable and stable in its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's taken a few to get used to windows 10 both so far i'm loving the touchscreen and the ease of using it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Best choice for a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slim, light and has the expanded keyboard for those of us that love a keypad. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touchscreen and 360 rotation. The connection is strong and the speed is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP. Powerful computing chip. Love the touchscreen and ability to use it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Just what I needed for writing , photos& music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need. Super fast . Love that the lid flips all the way around to become a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use and high quality graphics and audio. no crashes and touch screen functions like perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of HP products for a very long time. I've always thought they made good products, Not every product but I think overall they are good products, This was a nice upgrade to my old HP laptop that I might still be using if it hadn't been dropped. I'm glad I got the 2-in-1 since I was looking at possibly getting a tablet but this works very nicely. Whether I am outside or inside, at a desk or sitting on the couch it just works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile, my only complaint and I've had it over a year is that the charger adaptors often gets very hot if you use the laptop while charging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent laptop features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, so I didn't know what to look for or what to expect. It is surprisingly easy to use, though I'm having some difficulty getting accustomed to the sensitivity of the mouse. I find my "heavy fingers" have a way of changing the screen or deleting unintended items. I probably have more machine than I need, but perhaps I will grow to love the additional features, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer with the ease and touch capability plus a much cleaner and clearer screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    An excellent choice for the cost, very reliable...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is very handy, and the memory is excellent. You can't go wrong with this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    1st one purchased had screen pronlems. 2nd okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great in helping me get a replacement as the model was being discontinued. Did not know that at time of purchase. My husband specifically asked about it & was told it wasn't. Overall, we got a great bundle deal & lots of friendly & helpful staff. Love the lighted key board & touch screen. Size is easy to handle. Response time a little slower than expected, but not horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Overall, I got what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went from a Lenovo product to the HP Envy 2 in 1. The reason I did this was because of the reviews, and the availablility of the product. I have to say, there are some things I like and some I do not...Not sure I will purchase another HP product. I purchased 2 computers, one for my son in college and one for me, as both of our computers were older and crashed with the Win 10 Anniversary update. My son is thrilled, but sadly, AFTER the purchase we realized there is NO ethernet port on this computer, and no option to connect to a wired service, so when the dorm WiFi is down, he is left without access. (BAD CALL), Myself I have a smartphone and can use a hotspot. College kids...not so much. I also am not happy with the mouse pad....too wide, and the right and left click buttons are difficult to push (I believe this will just be a matter of adapting to a different format-the lenovo had the key at the top of the mouse pad). Otherwise, speed and ease of use, not too bad. Still not convinced Win10 is all it's cracked up to be....but I'll move ahead with the times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great PC, does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim PC, lightweight, and very easy and convenient to use as a tablet, best PC I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price it is good for this kind of computer! very easy to handle and understand the new app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I wanted in a laptop. I love the touch screen capabilities, very user friendly

    I would recommend this to a friend
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