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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 657 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 657 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awsome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many new features added to this laptop. Very light and thin

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Runs fast and excellent computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a great buy for college and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Love the light up keyboard, big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet price and product for the money and am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Toshiba before this with the same operating system. This HP actually performs better, not just faster. The Bluetooth works great with both speakers and headphones. All in all this is a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great for all our needs ... extremely fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Computer, it works like a tablet as well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old laptop broke got these one and its super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp Envy, very slick looking laptop......

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way better than expected. It rivals a macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen and the feel of the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college, has everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I never had a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was big enough for me to view anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit heavy but I was upgrading from a Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found the correct "F" key, I was able to turn the back light on the key board. I have had no problems with this laptop. But I am having problems with Windows 10. It takes over and opens and closes programs and sub-menus. I have reported this problem to Microsoft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok - Consistent Sad Blue Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer has a nice feel and features. I'm unimpressed with the number of times I have gotten the blue screen of death..."page_fault_in_nonpaged_area" is always the issue. I got it two or three times in my first couple of days of use, and just didn't have time to install updates. After I installed the updates it worked probably for a week or two without any issues. Now it has started crashing again, but not nearly as much as it did at first. Another thing that is just personal preference is the 360 feature. I really wanted something that could convert easily into a tablet. While this does have the hinges to do it, and it's nice for watching movies, the weight and overall size of this computer is not like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT....YES, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this lap op... I can type . my husband does not so the touch screen is awesome for him Really and truly have not found a negative. easy reading.. Highly recommend .and have.. People coming to our house seeing it do have updated laptop ENVY Ha! ha! but truthful this laptop has it ALL!!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Should have researched first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dvd...only 2 UBS connections. I didn't notice these shortcomings. ...my fault entirely. I would not have purchased the unit otherwise. It doesn't suit my needs but that doesn't mean it's a bad unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to go from laptop to tablet mode with ease. I have had the computer for over a month and I am thoroughly enjoying it. I have not experienced any problems. It is a little large, however, if you intend to use it mostly in tablet mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had network issues because of my internet provider ever since I got my computer (nearly a month ago). I finally got a new modem last night and have been on the computer all day today for work purposes. I love what it is able to do so far!

    I would recommend this to a friend
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