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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 657 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 657 reviews
  • Rated 5 out of 5 stars

    Fantastic and profecional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whole experiance with team best buy is fantastic and awesome. My Levino satilite died on me and went to best buy for a faster more better computer. The guys at team bestbuy are truley the go to guys for anything regardless of the issue or situation you may have with a device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product for everday computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective laptop with latest processors and large storage space. Good for college students, home office and personal use. Durable product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good after complete update

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid machine once the bugs are worked out. Overall I like it except the touchpad but that is minor. Wifi did not function properly until support was able to update the entire machine which took a couple hours on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but sadly missing one important thing.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased when my old lenovo crashed. Chosen based on reviews and evaluations, consumers reports, etc. Completely disppointed when I realized it did not have an ethernet port.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well for the things you need it for. It caught viruses and started shutting down on me by itself a little before a year since I’ve had it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The HP Envy is a really good computer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the HP ENVY for a few days now and it is great. I had to return the one I purchased at first due to some issues but when they replaced it with the one I have now I have had no issues. Great buy and great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months old an already there is glitch in the touch screen. This was bought for my daughter who is in college, and makes it hard to bring in during the semster. Will be taking it in after fall semester.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop provides basic expected functionality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop functions as expected. Win 10 has a few somewhat annoying "features" that I have had to work around as much as possible. Some workarounds are not possible and this is inconvenient, but nothing can be done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good specs but heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this laptop for 1 month before i used to be happy with the performance but now it heats a lot with even small programs.This laptop has a good speaker system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Best Buy Purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From bumper to bumper this is such a great product that I bought 2. The only reason was because the associate that helped me was so versed in all the products it was obvious wanted one for the office and one for home. Lancaster Best Buy rocks!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to meet all our needs for the moment. It was for my granddaughter who is attending college. So far she has figured out how to use it to submit essays and other assignments. She had a little difficulty at first but figured it out. She likes that it is portable. She makes up study questions and takes them on her laptop to study groups, She downloads practice materials and is able to access useful websites, and sends assignments electronically to professors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my new HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have no complaints. The only problem I'm having issues with is...this darn blue screen "welcome to HP" pop up window. It shows up every 30 minutes while I'm working and I can't get it to stop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people who still like to use a laptop this is a great Laptop for price it's offered at. Not the latest specs but a great value product. It comes with all the features of a laptop and a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college awesome display nice laptop for the money.. Like it so much i may pick one up for myself. Streamed movies to my tv with it no issues. Well see how it lasts over his use at school but seems very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the computer a few weeks but no issues so far. We love the back light on the keyboard. The number key pad on the right is great. It switches easily to tablet mode and so far the processing speed for everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying my laptop. my printer is being difficult, it wont connect with any bluetooth or wifi, especially my laptop. I made it work by buying an adapter to help me connect my laptop to the printer. But it was only $30 and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to look for a brand new laptop to start my freshman year of college and after finding out I can get a student discount on the laptops ($150 off) my mom got me this one with the newest intel installment! It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don't use the touch screen I picked this badboy up as a replacement for my Mac when it died. It's a solid, quick computer with a great sound system and an absolutely terrific display. Great machine for the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was with very little effort. The sales Lady had all the answered that I asked and thee no surpiseds when I used it at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and I have never had any major issues with it. The system is fast and provides more than enough memory. I love hp computers and best buy provided it at a great price

    I would recommend this to a friend
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