Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 657 reviews
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Big improvement over our Dell
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a couple of the latest Dell laptops with this -- the Dell's had incessant fan noise, heat and speakers on the BOTTOM of the device AND broke down after 2 years.
Have had HPs for the last 7-8 years at work and they've been great and this one is so far as well. Faster, more memory, more disk and quiet and cool. So far so good.
The only problem we've seen with this is the USB 3.0 doesn't work so well. Tried USB 3.0 flash drives and they didn't work. USB 2.0 devices are fine though.
I would recommend this to a friend
Pros mentioned:
Ease of use, Touch screen
Rated 5 out of 5 stars
Excellent Easy to Use Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently needed a laptop to replace an old desktop computer and I went to Best Buy because we have had good luck with their recommendations in the past. I have always been an HP fan and this PC has only reinforced my previous impressions. The screen quality is incredible! I almost prefer watching Netflix on my "small screen" now LOL. The tablet portion is extremely responsive and the overall ease of use is terrific. I truly could not be happier with my purchase. The representative at Best Buy was so helpful too!
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Touch screen
Rated 5 out of 5 stars
Hewlett Packard Continues to Rock!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband needed a new computer and chose this model. It's quick to respond and easy to use for us non-tech, old retirees.The backlit keyboard is such a great option for us since we don't have a light over ours. We both use this computer and love it.
I would recommend this to a friend
Pros mentioned:
Touch screen, Weight
Rated 4 out of 5 stars
Great computer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is light weight, touch screen and lots of memory. We bought one for my daughter who is in collage and a month later we bought one for our son for his birthday.
I would recommend this to a friend
Cons mentioned:
Hard drive
Rated 4 out of 5 stars
Good College Laptop Choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size to weight ratio with sufficient ram for the i7 processor. Recommend the 1TB hard drive option rather than the 128GB solid state hard drive due to the rather high price point of the solid state drive. The touch pad seems a little large which may make it rather quirky to use for those with smaller hands. Overall, good product for the price. Wait for sale price--shouldn't pay over $799.
I would recommend this to a friend
Pros mentioned:
Touch screen, Weight
Rated 5 out of 5 stars
So far so good!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that this computer meets my needs! So far I've had zero issues with it. It wasn't even difficult for me to get used to Windows 10. I love the spacing of the keys and the depth when you press them. The keypad is also really nice. Not too sensitive like the Samsung I last had. It also has the full number pad! This computer is not very heavy, I love the touchscreen and tablet mode. Very easy to use. The one downfall is that the camera (built in) is low quality, but since I don't use it but for Google Hangouts, it's just fine.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Fantastic Item!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is still new but am loving the new i7 processor speed. I had the i5 and it is way faster than the old one. The resolution on this laptop is amazing. Everything is faster, internet connection is faster as well. I can not speak for the longevity of this unit since it is new but I am impressed for far The sound from the Bang and Olufsen is great, much cleaner than other laptops I have owned. The laptop I replaced was only 3 years old (Sony i5) and it is a huge improvement.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Fulfilled my needs as replacement laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked this model of laptop over others I viewed at Best Buy mainly because the keyboard layout was comfortable under my fingertips. I liked that the number pad was separate for entering a lot of numbers as I do often in spreadsheets. I wanted this machine for the large hard drive and RAM combination which allows me to run the web develop programs I tried to run on my 5 year old laptop. I've had this machine several weeks now and am very happy with its performance. Still learning how to use efficiently some of the options on the function keys.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Great laptop for a college student
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for a college student. Holds a good batter life, has plenty of storage, love the touch screen, and fast internet connection.
I would recommend this to a friend
Pros mentioned:
Processor speed, Touch screen, Weight
Rated 5 out of 5 stars
Amazing Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is light weight, you can use touchscreen features and keyboard features. The quality of the display is very good, and the spred of the laptop is great too.
I would recommend this to a friend
Pros mentioned:
Processor speed, Weight
Rated 5 out of 5 stars
affordable college computrr
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My son is an engineering student and he loves his HP Envy. It has plenty of storage and has a speedy processor. It is thin and light, all with an affordable price.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Excellent computer for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer has great speed and storage for such an affordable price. We use it in our business and have had no issues thus far. I definitely recommend.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
HP ENVY Touchscreen laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect! We had been struggling with what computers to buy. A lot of newer laptops can have a cheap feel to them. This is a very solid feel to it. The touch screen is a great feature to have. Definitely impressed with this HP!
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
like the slim design, and not bulky at all for an all in one. 1TB HD is nice. Plenty of room for my needs.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Weight
Rated 4 out of 5 stars
nice machine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A very nice computer. Fast, light and easy-to-use. I suggest it for students and home use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 4 out of 5 stars
Great laptop for HP customers.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been very pleased with the feel and touch of the computer. It's light enough to carry with me to meetings. It's easy to manuever, and I'm also getting use to Windows 10. I have the Geek Squad app and found the technical support very helpful when I had pop ups I didn't understand. The Geek Squad at Best Buy is very helpful and knowlegeable. Having this service is a plus!
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Great laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love using it as a tablet or tent. I enjoy the new features of windows 10 and Cortana. It is great to be able to just type a question and get easy to follow answers.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Great big screen and light weight.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this a month ago for work, bought it because of its thin form factor, big screen, i7 CPU and the 12 gig of RAM. No problems although I did have to upgrade it to Windows 10 Pro to be able to join it to a Domain. Touch screen is very nice and responsive. My only complaint and it's a very minor one is that when the keyboard light it on the keys are somewhat hard to see, but not a big deal. Would recommend this machine.
I would recommend this to a friend
Pros mentioned:
Processor speed, Touch screen
Rated 4 out of 5 stars
Great Laptop, Super Fast, Easy to Use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Laptop. I switched from a MacBook Pro to the HP Envy and so far I love it! It's fast, intuitive, and I love the touch screen functionality. The only drawback that I have is that I am having trouble intermittently with dropped wireless internet connections and low internet connection speeds. However. Overall, easy to use, and very fast!
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Hard drive
Rated 5 out of 5 stars
Senior Business Analaysis
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This (so far ) is a great computer... its fast and does everything I need it to do in my every day personal and business computer lifestyles.
I would recommend this unit to others.
The one thing I didn't like at first was the lack of a cd/dvd drive, but after a few weeks I realized I can get by with out it... I will be in the market for a remote CD/DVD write and playback unit...soon.