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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 657 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 657 reviews
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Boots up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After eight years, I finally bought a new computer. I have had it for just about two months. Still learning how to use Windows 10. The laptop is light enough for my use. The screen is more than sufficient for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best laptop I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so sleek. I'm enjoying learning about Windows 10. The games are fun. It boots up immediately. The Geek Squad did a wonderful job of setting this up for me and the laptop exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Well pleased with the performance of this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. I bought it for my daughter who is going to graduate school and she is very pleased with speed and easy to understand operation. Planning to buy my other daughter one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but big. Very sleek and great for taking to school. Touch screen worked well. Battery life was not super long so I kept it plugged in a lot

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP Envy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop if you need lots of space& run lots of apps open at same time & need fast speed. Have issues with it disconnecting from my Wi-Fi a lot though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this laptop in our house for almost a year now with no complaints. The battery life is great and the touch screen is a nice feature we didn't know we needed. Thanks BB!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great laptop,easy to understand and use.Its very light.Has great visual. Its definitely worth the price and.So very easy to work and understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Tablet is sleek and elegant. It holds battery charge very well. It is well worth the price. I only wish that there were nicer carrying cases for it or laptop skins for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop for The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for everything, and it has held up well and done everything I have asked from it. Battery life is decent. I wish it had an SSD, but it runs really, really well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Usb port

    Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well. Salesperson told me it had 3 USB ports. Only has 2. Great speed. Some glitches with Windows 10. I expected more for price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great for online schooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for online schooling. I'm not much of a computer person but this does everything I need it to do. Laptop is very fast and light weight. Perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    Exactly what we wanted in a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what we wanted in a laptop, nice screen size, great speed, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the computer, easy to set up and get registered. I did not feel like it wanted to push products on me like other new computers I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It has a big screen, touchscreen at that. I've never had a touchscreen before but I love it. It's thin, lightweight, and turns into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few months and I do basic, bare minimum work with this. Like the touch screen--hoping to beat the 2 year crash curse that all these products seems to have. After two years, it all seems to crash and you need to purchase new items. A little concerned at how many times I have to keep updating everything. The updates will literally take almost 30 minutes and then you have to keep rebooting the system. If you don' have a lot of time or are in the middle of a big project--not good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I chose this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a "techie," but I do know what I like when it comes to computers. I bought this laptop to replace a very old (2003) PC and semi-old laptop (2009). I have had good luck with HPs, and so chose to stick with them. The transfer from the old laptop to this one went very well. I haven't had any issues so far (and hopefully it will stay that way). The keyboard is just the right size and I rarely have problems with my fingers hitting the wrong keys because of spacing issues. I'm still trying to get used to the touch pad because I am so very comfortable using a mouse. I do have a mouse to use if I ever decide I want to go back to one. I love having the 10-key pad again; that was one of my gripes about the old laptop. I haven't used the laptop in the tablet/touch screen mode yet, but that will come. I am very glad I chose this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The battery is good and I can maneuver the system pretty well even though I am more of a Mac guy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    For photographers and college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortlessly runs photoshop and multitasks. Display is crisp sharp and colorful and the 2 in 1 function allows for intricate editing and quick class notes

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Envy x360 2-in-1 is a pleasure to use. It's smooth, fast and powerful, has a great screen, and has plenty of storage capacity. So far I've had no major problems. It's value is enhanced by my 3 year Geek Squad service contract. Geek Squad is available at a moments notice to answer any questions or resolve any issues. I look forward to using the laptop for several years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    NIce laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have has this laptop for about a month now and so far it has fun to use and gets things done. I have not had a laptop in quite awhile, so they have come a long way. I love that it has the tablet screen for when I need it to surf the internet. And I love the backlit keyboard! That was a total "need!" And the sales associate who helped me with my purchase was the best EVER!! HP is great!

    I would recommend this to a friend
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