Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 886 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 laptop for its fast speed, lightweight design, and responsive touchscreen. They appreciate the laptop's performance and battery life, saying it's a great value for the price. However, some customers have experienced issues with the hard drive, operating system, and fingerprint scanner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 885 reviews
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife. This computer has plenty of memory (8gig) to do the picture editing my wife wanted to do. The fast boot time, under 10 seconds, is a plus. The only thing that could bet better is the number of USB ports - 2 USB 3.0 and 1 USB 3.1 type c. She has been using the laptop for 3 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best one I bought!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I bought all my kids the iPads they are use to working with them. I’m not. This computer fits me perfectly!!!!!! Thank you again to the person that sold it to me!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Great basic computer loaded with features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m setting up computer now. A little hard to follow instructions to download everything. I wish as a free service, Best Buy would spend some time helping you set it up

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP-Envy Touch Screen Laptop. It has power and a great sleek design. It is very lightweight so it quite portable. My experience at Best Buy was really good and streamlined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Both of my daughters love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have 3 in college right now (2 young adults and their mother) and I bought 2 of these in Aug to replace a couple of the older laptops they have. They all love these. I like the Best Buy student discount, because I think students should have good equipment I wouldn’t otherwise be able to afford, but I can’t surprise anyone because I have to have my kids (their mother got one of the ones I bought in Aug but I think my oldest daughter claims it as hers, so who knows who will get the one I am planning on buying for next semester) register in order for me to use the discount to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is light enough to be carried around all day but heavy enough to feel sturdy. It's battery life is enough for almost 8 hours of continuous use. The keyboard is nice and backlit. You can also run light games on it, such as Minecraft, but this does take a toll on the battery. Overall, a great computer for someone who wants to do a little more than surf the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good touch screen laptop for work and personal use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased for my daughter who has been making great use of it. She has expressed her satisfaction with it so far. She seems to enjoy the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had XP, Windows 7 and Windows 8, Now Windows 10, I like what HP and Windows have done with the new Laptops. This one is Fast, and the Core i7 really does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer. Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer and its functions. I love how it can be a regular lap top and folded over to be used like a tablet with a touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this laptop functions. The buttons are large enough for me to type and is touch screen which is really beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from my work HP. Does everything I need. I like that it has a keypad and fingerprint scanner to lock it. So far it's fast, video is good and the battery lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop for my purposes at home.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop so far to have at home. I have had no problems with speed considering I am a person that has several tabs and things going at once.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Overall good Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a year and it has done its job. Fast and reliable for ant task. Would recommend if you want something powerful and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Mobile Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast and perfect for use in my truck I can access everything I need with hotspot wifi. Excellent purchase, id purchase again and recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with plenty memory and features for the price. No issues so far and my sales rep was great and patient with my mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is fast and efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer boots up in under 30 seconds and and has enough resoures to do anything from word processing to video editing. The battery lasts all day and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. It is so much faster than the one it replaced. Setup was easy, and it looks great as well. I am so glad I purchased it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy Laptop, perfect for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a 6 year old desktop with the HP Envy, fast, efficient, and perfect for light travel and work needs. My wife bought this model last year and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for graphic programs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this computer fast, but it handles all of my graphic programs very well. Screen is very clear no matter what angle I have it. Works great as a tablet also.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast, not too big..

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know why you want a laptop We got a bigger one because we likely won't travel with it much Very fast.. let's see how it goes in a couple of weeks/months

    I would recommend this to a friend
Sponsored