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Customer Ratings & Reviews

Your price for this item is $316.99

Customer reviews

Rating 3.4 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 2 out of 5 stars

    Pretty scratched, a week late, very hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have job deadlines. The website said that I could have it sent to my home faster than I could pick it up. It came a full week later than I was told when buying the laptop. When I finally received the laptop, I was disappointed in how scratched and dirty the laptop was. One of the rubber feet on it fell off right away. Tried to start it up and went to “safe mode”. I had to wait an additional week to received a flash drive with terrible instructions. Took it BACK into Best Buy, although I live FOURTY miles out of town and they fixed it. Still not overly excited at all about this purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was incompatible for the new Windows upgrade and when we called in for advice they said it would be $100 and to bring it in to the store. That was not convienient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked awesome but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting my son to get a laptop to play his games on but after two days of use the charging did not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product meets expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a gift for middle school age child looking to upgrade from old Dell Laptop. Uses computer for gaming and school work. Was hesitant at first to buy refurbished but this was a good purchase for her needs. If you are looking to save some money and still get a decent product this fits the bill! Laptop is sleek and lightweight which is good for younger child and portability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good chrome book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, every once in a while it freezes and needs to restart, sometimes it logs me out of my email for no reason, but over all, very good

    I would recommend this to a friend
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