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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4 out of 5 stars with 32 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are delighted by the affordable price and solid performance of the Geek Squad Certified Refurbished 15.6" Laptop. Many reviewers found it to be a good value, exceeding their expectations in terms of capabilities. The laptop's ability to handle multitasking was also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 4 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good buy. The laptop is ok and I'm using everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Works Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price & Amazing Quality!! High Speed with a ton of Apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged well even though it is refurbished. Good product. Would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to perform basic tasks for school and so far it's performed well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop when i read product review. But i think outside of it is not nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep recommended this product over the more expensive one I was looking at. I told him less expensive was better and he listened to my wants. I am quite pleased with my purchase and with his recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received this refurbished laptop, it was then I realized I don't have to buy brand new, it was as perfect as can be it was practically new in my eye and I saved some money on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a reconditioned unit I bought online. Nothing wrong with this unit, unless you need sound. Internal speakers never worked, nor headphones, or speakers. Took it in to local Best Buy for Geek Squad confirmation that it is a hardware issue. I know I can mail it back, but I have to believe that the original problem with it was the speakers, and it was resold without the problem being fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems with Windows 10. Traded H/P in for an Asus model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Letters on keyboard did not work, I returned it and puchased a new laptop. Per recommendation of the geek squad. Geek squad very helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D:

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mine never turned on... WELP! There goes 400$ of my savings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer, awesome price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job refurbishing the computer. It does a great job for a college student every-day tasks. But it is also great at streaming video on youtube, netflix and/or hulu.

    I would recommend this to a friend