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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the convenient ink delivery and the affordability of the Instant Ink 50-Page Monthly Plan. Many appreciate the plan's ease of use and setup. However, some users find the page limit restrictive. A small number of customers have exceeded their monthly page allowance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 10,410 reviews
  • Rated 5 out of 5 stars

    Wonderful deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instant ink deal is amazing, very convenient!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why anyone would buy this. It came free, so I used it. But doesn’t give you more than $5 with of subscription. I was already planning on using the instant ink program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this plan so much, very economical and reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A monthly subscription service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be worth it so far. Have already gotten a new set of ink. Downfall is if you cancel subscription then they disable the cartridges and you'll have to buy new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great and it have save me so much money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant Ink is a joke. I don't print that much, and I was sent a refill before very soon after I purchased the printer and did not need it for a couple months (and only needed the black ink). After that, I kept getting emails that my printer could not be checked and that it should be left on. Well, I never turn the thing off, so it is always on standby. When I installed the first ink cartridge, I managed to print one or two things and then the printer informed me I had to sign up for instant ink (which I was already signed up for). I eventually figured out that turning the printer off then on again solved that particular problem. But the whole way this program works is basically that is does NOT work.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Amy, I am saddened to hear you did not find value in the instant ink program. We strive for the highest levels of customer satisfaction, and I see we missed the mark here. The goal of the program is to ensure you never run out of ink. It is geared towards frequent printers, but anyone can use it. While I hope you stay with the instant ink program, you could cancel it by contacting our support team at: https://support.hp.com/us-en/contact-hp. The support site allows you to provide your feedback on any of our products. -Amanda HP Care hp.com/support/ HP

  • Rated 4 out of 5 stars

    First time user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is a new experience, so time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like your service. Like the printer HP OfficeJet5255.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well with the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people who do a lite amount of printing per month this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I will continue to receive my ink even tho I cannot connect to wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small or big projects. Would recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative for someone like me who does not use a lot of ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate subscriptions. This subscription can save you money depending upon what you print. I was pretty annoyed one morning when I was in a hurry and the printer wouldn’t print because I needed to update my credit card info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great concept! Love this idea of pay to print!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup and fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup if the account was very easy Yun and i received the ink very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great thing. I have not worried about going out resumption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good idea if it ends up saving money on ink will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely spread the word for people to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable and great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a wall tv mount for a 55 inch tv and it's perfect and sturdy#

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will come in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used this yet but I look forward to it!

    I would recommend this to a friend
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