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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are delighted by the LaserJet Pro 3201dw Wireless Color Laser Printer's print quality and ease of use. Many find it simple to set up and are pleased with its overall performance. However, some customers have noted that wireless printing can be slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer used for Full Page Color Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with the printer. The imagery is great. The color is vibrant and crystal clear. As long as you allow it to dry for a minute, it will not chip the printer ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it for my small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It’s my first laser printer. I run a candle business and print my labels with it. It’s really great quality and helping me save money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printee

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toner is outpriced!! Costs over $400 to replace toner!! Toner didn’t last a year and I mostly just copy recipes!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laser jet pro printer Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been the best printer if it would do real photo paper to print pictures

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Positive review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It was easy to install and like the automatic two sided printing. Toner cartridges are VERY expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup, Size

    Rated 5 out of 5 stars

    Excellent Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy to set up, nice size. Prints excellent quality. Bought 2.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a very old HP color LaserJet printer. The technology has clearly advanced since I bought my old one! It's a little smaller and lighter, toner cartridges are cheaper than my old printer, and I love the 2-sided printing. These are nicely priced, and I got mine on sale, which made it even better. I have no idea how well it would hold up for a heavy user, but for me, it's just right. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP LaserJet Pro 3201dw printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second HP color laser printer and we are not disappointed. The HP 3201dw was easy to set up on our network and it provides excellent printing quality. I used the hardwire network connection and it was easy to set up on my network. I have not tried to connect from my phone, but i'm sure it will not be difficult to print from my iPhone. Color copies are good quality and the colors are spot on. The only downside is the cost of the toner. However for home use a new set of toners last for months. I would recommend this printer to anyone looking for a well made quality color printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    GREAT EXPERIENCE WITH BEST BUY.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HP -OFFICEJET PRO 9135e WIRELESS WAS THE EASIEST PRINTER / COPIER I HAVE EVER SET UP. I HAVE BEEN PRINTING & COPYING DOCUMENTS FOR 2 DAYS AND DID NOT HAVE 1 ISSUE. THE OTHER BONUS IS THE 3 MONTHS OF INSTANT INK W/HP+(+1 BONUS MONTH ). BEST BUY SALES PERSONNEL EXPLAIN EVERYTHING PERFECTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great color at a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer only for color printing, most often for photos I've scanned and enlarged. The printed picture appearances are similar to the originals. The printer was very easy to set up and operate. For the price, this produces a much better quality print than I expected,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little problem getting it to print from my iPhone. Seemed to resolve itself after rebooting the printer. Printing PDFs from my iPhone sometimes cuts off edges but this may be user error...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Prints fast and great quality. So much better than traditional printers! I highly recommend laser printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Color Laser Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP color laser printer. Excellent print quality. Toner cartridges so no more ink jet cartridges going dry. Easy to use. Nice display screen. Note, this does not have a copier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for this printer was really easy and it connected to my computer quickly. Prints come out really clear

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and use. It makes great color prints.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great printer - Frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an issue with the printer staying on the network when I have not used for a few. That's frustrating. Geek squad saif the fixed that, but it still happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID HEWLETT PACKARD PRINTERS AT ALL COST!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WILL NEVER BUY ANOTHER HEWLETT-PACKARD PRODUCT EVER BECAUSE OF THEIR ILLEGAL PRACTICES!! I WOULD GIVE ZERO STARS IF IF COULD! AVOID HEWLETT PACKARD PRINTERS AT ALL COST IF YOU WANT TO USE NON-HP INK BECAUSE HP INK IS TOTALLY OVERPRICED! FOR THE FIRST 9-10 MONTHS MY HP PRINTER ALLOWED ME TO USE NON-HP INK. HOWEVER, HP THEN BURIED SOMETHING IN AN AUTOMATIC UPDATE THAT PROHIBITS ME FROM USING NON-HP INK. TOTALLY LOCKS UP PRINTER AND MAKES UNUSABLE UNTIL YOUO INSTALL HP INK! I SPENT HOURS ON THE TELPHONE WITH AT LEAST FOUR CUSTOMER "SERVICE" AGENTS. THEY ALL REFUSED TO HELP FIX THE ISSUE, AND LIED TO ME AND TOLD ME HP DOES NOT DO ANYTHING TO PREVENT 3RDF-PARTY INK EVEN THOUGH PRINTER GIVES NOTICE: "The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip." HP HAS BEEN SUED OVER THIS AND LOST CLASS ACTIONS BUT CONTINUES THIS DESPICABLE AND ILLEGAL PRACTICE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not bad at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works very well and not that expensive. Very simply to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for a couple of months instructions very helpful wish I had noticed it does not copy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those who hate ink!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for families who need to print infrequently (or frequently), need color, but hate fooling with ink. Toner doesn't dry out. Also, yes, toner is expensive -- buy generic.

    I would recommend this to a friend
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