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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 73 reviews

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92%
would recommend
to a friend

Customers are saying

Customers enjoy the LaserJet Pro m402dw's fast print speed and ease of use, frequently praising its wireless capabilities and quiet operation. Many appreciate the printer's duplexing feature. However, some customers note that the toner replacement cost is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
  • Pros mentioned:
    Noise level, Print speed

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a HP LJ P2005 with this printer. Very fast. Small form factor. Very quite printer as well. I don't purchase anything but HP printers. Never a disappointment. You can add an additional high capacity paper tray as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed

    Rated 5 out of 5 stars

    Get small Printer for business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy HP Printers and was looking for a printer that would be fast and have the capability of having a extended cartridge. This printer prints 40 ppm and had a 9100 page ink cartridge. So it was perfect, used it now for a month and it is so easy to use and it prints from my I-pad, which is a real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed, Wireless

    Rated 5 out of 5 stars

    great heavy duty home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a b&w wireless printer that could print double sided, hold a good amount of paper, use good long lasting toner, AND be light enough to be able to move around anywhere in the house....AND THIS FIT THE BILL!!!! i love this little workhorse!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed
    Cons mentioned:
    Toner cost

    Rated 4 out of 5 stars

    Excellent all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Needed firmware update. This unit does an excellent job of coping, scanning, faxing documents. It is very quick and prints a large job in no time. Toner cartridges are quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Works great! Love HP LaserJet printers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print speed

    Rated 5 out of 5 stars

    Great for producing high quality print documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Laser Jet Pro m402dw to replace my very old HP laser jet 1100. The 1100 was reliable but slow and I had to manually feed for double sided copying. The Jet Pro m402dw prints out double sided copies extremely fast and it's quiet. It also says it does envelopes but I haven't tried that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer fast print great set up recommend this printer. Long lasting toner.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed
    Cons mentioned:
    Toner cost

    Rated 5 out of 5 stars

    Great B&W Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going through black and white cartridges on my Epson color printer twice a week. I added the monochrome HP Laserjet, which is small, but superb. Not only faster printing, but my cost of ink replacement has been reduced greater than 50 percent!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print speed

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laser toner user, not inkjet user. Upgraded from old machine that did not have on/off button. this printer is quick, quiet and compact. Setup was not intuitive, but I was able to get direct, network and airprint connection.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing many printers, I selected this one because it is loaded with features, yet still takes up very little desk space. Within 15 minutes, I had it connected wirelessly to a Windows 10 PC, a Windows Vista laptop, as well as two iPhones and an iPad via AirPrint. All devices can access the printer and use all of its features. The auto duplex feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Toner cost

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 6 of these at our shop. They tend to just work. Wireless is flawless. Replacement toner a bit $$$ but you can get thousands of pages of out one.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed
    Cons mentioned:
    Toner cost

    Rated 5 out of 5 stars

    Small but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set up 8 of these in the last year...work great...fast printing. Beware--the 26X toner is spendy--but you will get 7-10k prints from it.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great wireless printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a wireless printer for work in multiple room in your house, then this printer is for you. Quick & easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed, Wireless

    Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast. The printer prints pretty fast too. I like how it has wifi access and I do not necessarily need to be logged in to a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old HP black and white laser printer that died after 15 years. It was not wireless nor supported USB connection. I have always like HP printers and have had many over the last 45 years. This printer is excellent for printing wireless. It did take a few tries to get the connection to wireless on my four computers, but I wouldn't consider it a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a strong printer to replace my HP LaserJet 4p after 20 years. This one is a good one and with latest features. Been using it for 2 months and really like it. Great Value, cannot be beaten.

    I would recommend this to a friend
  • Pros mentioned:
    Duplex, Wireless

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up as a wireless printer. Love the duplex feature. Great for using Apple AirPrint as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed, Wireless

    Rated 5 out of 5 stars

    Must have for you office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laser printer. Very fast! I love that it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best printer I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, and I am not a computer whiz. Very quiet printing. Makes work easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic printer. Easy to use. The product it produces is above average. Well worth the money!

    I would recommend this to a friend
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