Customer Ratings & Reviews

What a nice improvement over our old machine. So far very nice quality and it works like a charm.

It is a great printer. print is good, fast and looks good.

Set up was very easy. I really like the built in led screen and the duplex printing. I had no problem connecting to the network. The printer is fantastic, the scanner works great and I have no problem faxing documents. I have no regrets in getting this All in One and I would definitely recommend this product

I love it!!!! It scans, faxes and prints beautifully!!!!

Love this printer - the print quality & color is great!

It works very well. Clear copies and realistic color. It was exactly what I needed to complete the book that we've been working on recently. Very reliable and quiet. It was a bit intimidating at first. It was quite a surprise.

This printer replaced the M283, that I had to return due to a lot of problems with it. The M479fdw was my perfect choice following my prior frustration. Easy to handle, blend perfectly with my mac, fast wireless connection, perfect scanning, and printing. Go for it, you won't regret it.

This printer is so worth the price. After reading about some issues with set up I contracted the Geek Squad to do the “dirty work”. That was the right choice. It functions so well, is speedy, relatively quiet, easily scans to my desktop, perfect for my small business!

great printer has everything you need. great print

I was looking for speed and the ability to scan 50 pages at a time. It does the job and truly fits my needs. It was easy to set up and I love that it is wireless. It prints front and back so I can save paper when I am required to have hard copies. The color is true.

Very easy to set up and connect to internet. Its heavy. Pages print quickly and smudge free. Havent had paper jam yet. Been running for about a month and the printer cartridges ink level is still pretty full. This is a good thing because those replacements cost a ton!

Overall, it is excellent, even if a bit pricey. Setup was a snap and the printer does everything I ask of it including scanning and copying. It is fast and duplexing is amazingly fast. I could have found a cheaper printer, but I am glad I bought this one.

This printer was beyond easy to set up -- connect it per the simple instructions, and off you go. The printing, copying and scanning are all easy to use and produce good quality copies (I have not use it for anything photo quality, although it is not claiming to be that sort of printer).

Great printer. I have been using it for several years now and its still running strong.

I have always liked HP printers. This is a printer capable of many functions, ideal for small office or home use. Very easy to set up and use. It's a great printer and prints fast, comes with easy to set up instructions and quick start guide. Go to HP for latest firmware.

The printer was a breeze to setup. Every thing functions as expected. It is nice to print documents from my phone and not have to fire up the computer or tablet. Picture printing quality is great on photo paper. Love the equipment.

This printer was purchased for our church. We have a small congregation and it's perfect for our needs. It was easy to set up and we have really enjoyed being able to copy both sides without flipping the page over. Would definitely recommend this printer.

It was very easy to set up. I've been working from home and needed a quality printer to handle all of my printing needs and so far this printer has not disappointed me. The color is fantastic. I didn't want to go back to inkjets because the letters don't look as sharp as a laserjet. I gave it 4 stars because I have not printed any photos yet.

HP solicited me to post a product review for their web site. Below is what I wrote. Whether or not they will post it... we'll see. This product was purchased directly from HP, because HP customer service gave me a discount coupon. 2019-08-24 Copy of my submitted review on HP's Web Site for LaserJet M479fdw (with some mods for clarity): I bought this Multi Function Printer (MFP) 3 weeks ago and no matter what I tried, including an OS factory restore/recovery of my laptop (HP Spectre x360, Product #4HG39AV_1), the scanning feature will NOT install. I have 2 of these (identical) laptops purchased in January 2019. Both laptops have the EXACT SAME scanning problems. My HP Spectre laptops are running Win-10 Home, v1903 (OS build 18362.295). As a former IT and network integration consultant for over 15 yrs (and a former authorized HP reseller), I know quite a bit about troubleshooting. I have tried everything to meet the challenge and beat the problem. I lost! It cost me; wasting over 60+ hrs of my life! I have even posted a problem report on HP's support forum. I got the canned response to uninstall, then re-install. Scan function still does not work! I then posted back on the forum specific error messages and even gave them a link to my PDF file which contained installation screen shots. No one from HP (or anyone else, for that matter) ever followed up. My support posting remains unresolved as of this date. This is a brand new product from HP, released in July 2019. It was an upgrade/update to the M477 MFP version laser printer. I've downloaded and installed the latest/updated driver: CLJM478f-M479f_UWWL_Full_WebPack_48.2.4526.exe No luck.! When I launch the desktop icon for the HP Scan, then click the action button to scan, I get the error dialog box that says "The scanner failed to complete the scan. Verify that the scan feature is enabled on the device." When I try to scan using the printer's Embedded Web Server (EWS), I get the error message "You cannot use this function because it has been disabled. For more information, contact the person who setup the printer." I am the IT TekHead who did the installation! I then ran the HP Print and Scan Doctor v5.2.1. It reported: "Out of Paper." "Please load the paper into the input tray to print." The paper tray was full!!! This printer & its installation software has failed on so many levels including proper and comprehensive testing and quality control! My conclusion is that this HP printer scanning feature absolutely will not properly install on my new HP laptops and that this device is not ready for market. The print function does work and I can use the printer's control panel to copy a document from the flatbed or the automatic document feeder. However, the color quality of copies is barely acceptable. Now about the FAX feature... during the software/driver installation routine, I opted to Skip the FAX setup wizard as I don't have a landline. Guess what!!! There is a Fax device icon in: Control Panel => Devices and Printers The icon's text reads: Fax - HP Color LaserJet Pro M478f-9f . Regarding the device's touch LCD panel... I came across instructions how to remove (drag-drop) an unwanted icon (in my case, Fax) off of the display. Guess what doesn't happen? Can't remove the Fax icon. Then I came across a web site notation that said to remove an icon from the LCD panel, use the Embedded Web Server. But they didn't mention how to do it. Guess what I cannot locate on the EWS how to do this, and the printer's documentation has no mention about this icon removal feature.? I don't want or need the visual pollution of a Fax icon on the LCD panel. This is a business class LaserJet. I finally threw in the towel and decided that, after 60+ hrs of troubleshooting, it's time to give up and let HP solve the problems it created in this product development. Today, being Saturday, the LaserJet tech supt phone line is closed! Everything reported above is factual with no exaggeration or subjective observations. And HP is lucky that I kept my emotional sentiments & statements out of this review. - TekHead Howie -

Very happy that it was super easy to set up and pair with my cel phone and Mac laptop, and once set up, I've been able to -easily and flawlessly- scan and copy using many of the features and options for each function. Very happy with it so far. Perfect for my needs.