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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the LaserJet Pro MFP M428fdw's print quality, ease of use, and compact size, frequently citing positive experiences with its setup and scanning capabilities. While some found the price to be a drawback, many appreciate the printer's reliability and quiet operation. The fax functionality also received positive feedback from users. A few users expressed a desire for a color printing option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 689 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Back Office Printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well without a hiccup so far! I would purchase again based on this short run of time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. I have one at work and finally found one at Best Buy. Inexpensive and great for home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer beat my expectations by a long shot. The ink lasts forever and the quality of print is not matched in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast printings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blew my mind. Had a big print job for my work. This thing put those papers out, double sided, in no time. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Also small enough for my condo. I'm still trying to figure out how to scan and email things.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Sm Dept Printer/Copier/Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer for a small dept at our office. We use it for accounting of 6 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Home Office or Small Office work horse. Scan, Fax, Email, Copy, and Print. Does it all for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It does everything that I need in my home office and has reduced my printing costs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,I like the color feature,it’s fast and can do double sided printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Laser Jet printer scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Easy to use prints and scans fast. So far toner has lasted well for lots of printing. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into store and person at cash register walked out and grabbed printer for me and once I got it home easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HPM428

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use desktop printer. The all in one scan, copy, print makes this a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great versatile machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home office. Multiple paper feed, scans, copies, prints, double sided printing, etc. Very good quality and nice speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent wireless printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More printer than we needed but everything cheaper was out of stock. Love the ability to print wirelessly from laptop and from cell phone. Copy feature works fine. Haven’t used the document feeder yet. Set up was pretty straight forward using the provided Dell app. Every once in awhile after a long period of non-use, it will stop responding. I can see it on the network but prints hang in the queue. Power off-power back on seems to fix the issue each time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up. Prints clear, crisp print. Fast printing speed. Scanner can get a little off, but mostly fast and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at home office addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the Director of IT for my company. We have depended on these printer/ scanners for all the folks working at home. The superior scanning and the HP app work great and are actually more important to us than the printing. Also with the unpredictable set ups for folks working at home the direct wireless is critical. We have use HP printers for years, and these have excelled. I was so impressed for the one at work, I purchase a color version for my personal home use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but this turned out to be great printer. I own a tax business and it's perfect for printing out tax returns.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a different machine for scanning, printing copy and copier. It's great now that I only use 1 machine to all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Laser printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable printer but the app doesn’t keep me logged in. Great printer if you use it manually (not using the app).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP all in one multiple functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for printer, copier and scanner all in one that uses toner cartridges for multiple printing.

    I would recommend this to a friend