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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the LaserJet Pro MFP M428fdw's print quality, ease of use, and compact size, frequently citing positive experiences with its setup and scanning capabilities. While some found the price to be a drawback, many appreciate the printer's reliability and quiet operation. The fax functionality also received positive feedback from users. A few users expressed a desire for a color printing option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 689 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wonderful Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer died and we needed a new one. This one was available and pretty reasonable. It’s smooth and runs well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multifunctional machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality, multifunctional machine and very easy to use. I love the Bluetooth function.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Second printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so much I bought 2 of them. Put it on the ATR program and it is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect printer for the new work from home space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact but quick and efficient. This machine has been the perfect addition to our new "home" office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid unit, works very well. would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Mekzo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is works great and my family love it, i will recommend it to my sister

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MFP428fdw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Machine. We have had not problems yet. The quality and speed of the machine is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    interim secretary, tax preparer, bkkper, busy prsn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new HP laser printer. I've worn out 5 smaller HP desk jet printers and spent $$$$$ on ink cartridges. Still have 2 desk jet printers for color printing. My B&W laser printer has already paid for itself. The printing time, speed, and quality is phenomenal! The Best Buy salesman was super & very knowledgeable & instrumental in my selection. When I wear this one out----I'm buying another one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laser All In One Black 'n White Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent multi purpose machine. Easy set up and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Laser Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I mean excellent laser printer!!! If you need one this is the one to get. Does everything and does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Used for printing multiple documents a day. Will buy it again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, makes the transition to working from home a bit easier, and comes with great instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves on Ink and easy to operate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is used for my wife's stand alone consulting home office. Color copies were not needed so this proves to be cost effective. Since purchasing it last year we have only had to replace the laser ink once. So it has proved to be cost efficient. Due to the office set up it is connected to the computed and we do not use any of the wireless features. Over time we have come to appreciate this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    SO HAPPY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Always purchased Brother, but this HP is a lot faster.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer wish it was colored as well but it was out of stock when I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous printer, scanner, copier for everyone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked, setup, installed and was printing in less than 30 minutes. Going to buy another one for a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP Laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my office and works great. Small but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I like it and enjoying printing with it. I do recommend it for others as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great black and white printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and works right out of the box. No need to mess around with any kind ink cartridges anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good black and white printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup and has been running well. We opted for black and white and fast print speed

    I would recommend this to a friend