Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $439.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the LaserJet Pro MFP M428fdw's print quality, ease of use, and compact size, frequently citing positive experiences with its setup and scanning capabilities. While some found the price to be a drawback, many appreciate the printer's reliability and quiet operation. The fax functionality also received positive feedback from users. A few users expressed a desire for a color printing option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 689 reviews
  • Pros mentioned:
    Scanning

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer ! Connects to your device wirelessly and scans efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching Over from Brother Machines

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 years of using brother devices we have made the decision to switch our business to HP products. The decision was a difficult one to make but with supply chain issues and difficulty getting new brother devices it was time to make a change. After purchasing one unit to test it out we decided to switch all units out to this HP model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this few weeks back. Most of the features are nice and easy to use. However, the cartidge that came with the package indicated I will get may be 3000 pages before I have to replace it. But in reality I was able to use it to print about 2000 pages. The only issue I have with this printer is that when scanning, without any reason the scanning get cancelled and I have to restart from where it was left off.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for Small business

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for small business, I used for company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer/Copier. Easy to install and user friendly screens

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up easy printed right away. Wi fi printing set up was easy with a cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer, all biz, no frills

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality printer--black-only--with a high quantity paper tray.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great multifunction printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for an at home printer and scanner. would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality All in One for Small/Medium Business

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use All-in-One for small/medium sized business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to use! HP printers are the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT just bought another one, very easable.y to use and depend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!!! Would recommend easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, love the quality ))))))))))))))))))

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great. Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for work. Prints great copies and scans great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Preforms quite well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, excellent speed. Has one paper tray, I would like two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My work buddy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used the HP printer since 2012. This year, I purchased a new one while making a long-distance move. After setting-up and installing, I am enjoying this printer. Particularly I like this model because I do not need to email the scanned file via the printer machine. Using the HP smart app, I can edit and save the scanned file on my laptop right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Scanning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast & Efficient All-in-One Printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - LaserJet Pro MFP M428fdw all-in-one printer makes it easy to complete daily office printing and scanning tasks. The HP - LaserJet Pro delivers stunningly crisp high quality print jobs at incredible speeds. One of my favorite features is the dual-sided single-pass scanning ability. This feature makes scanning multiple dual-sided documents seamless and efficient. I can place the stack of documents on the feeder and manage the scan job from my device in another room. Using the HP - LaserJet Pro MFP M428fdw you can also scan directly cloud accounts for optimal collaboration with team members. No more having to send an email with the document attached. Simply scan the files to the desired share location (Box, Drive, etc.) and you team can view them. This printer is easy to setup, easy to use, and it works great across the network as a shared printer/scanner. The front LED control panel is intuitive and makes it easy to navigate the menus. Whether you control the printer from the console or remotely, you'll love it. I highly recommend the HP - LaserJet Pro MFP M428dfw all-in-one printer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer recommended fair for its priceeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality copier. Handles a lot of copies quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good all in one printer for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value printer. Easy set up. Reliable quality as you would expect from hp

    I would recommend this to a friend