Customer Ratings & Reviews

This copier/scanner/printer/fax replaced a traditional big frame copier that the seller would no longer support on an annual service agreement. The cost of this device, including the extended in-office service warranty, was barely more than the cost of our annual service agreement. If it fails completely at the end of two years we will have saved money. Setup was simple and straight forward. This device is EXTREMELY feature rich and replaces the above mentioned copier as well as a fax machine and a color scanner. That's right - while it prints only black and white, it SCANS in COLOR. This was a feature I missed when reading the specs and was a pleasant surprise. It is substantially faster than the copier and scanner it replaced. The scan-to-file and scan-to-email functions are especially important productivity tools. Compatible consummables availability at prices a fraction of OEM mean our cost per page will be less than half what it was. It has a small footprint and fits where a printer-only device once sat. This frees up the substantial floor space that the large format copier occupied

This machine replaced an old HP Laserjet 3035 and is very similar spec wise. Overall it's not a bad machine but there are a few negatives to it. It is louder than the old one, the interface is more difficult to use than the old one, and it does not connect to our enterprise HP printer management software. Also the power draw must be significantly higher because every time it turns on to print it dims a light on the same circuit which the old one didn't. If I were to not have any experience with similar machines I might rate this a little higher. It works and it prints well but it is a let down from a similar machine that I am used to.

I was looking for a reliable solution for a medium size office on a very tight budget and this was perfect - setup with both network printing and scanning

Bought this to replace an old hp that had for almost 10yrs. This is in an office and used as fax and main printer / copier. Have had for several months and very pleased with easy of use and quality. Have the optional 3rd tray from the old printer and it fit on this one and works well. Staff feels it works better the the old hp. Very pleased with purchase so far.

I purchased this to replace the previous gen MFP400 series (which had numerous problems). From the moment I opened the box I could tell this was reminiscent of older HP laserjet printers. It’s substantial. It works flawlessly. Copies are crisp. Be sure to update firmware and install software from HP site, NOT the CD and you’ll avoid a lot of setup issues.

Easy to setup. install, configure and use. Works well and super fast printing

Second of this unit purchased. Scans to email relatively easily - as long as you set up an SMTP relay. Fast printing, relatively fast scanning - really cool that it scans both sides WITHOUT the feeder having to refeed to scan 2nd side (2 scanners in document feeder)

It was a great printer, but very expensize and only lasted about 7 months before problems began. It just shorted out basically. Geeksquad had to replace it. Luckily we had the extended warranty plan from BB.

Very fast, quiet printer. Does its black and white job very well and economically. Especially like the single pass 2 sided copy feature.

This is a business grade B&W toner copier, printer, fax and scanner. It is fast and reliable. Best Buy delivered as promised.

This is the second time I bought this printer. The first time we had a lot of problems with it a few months after purchasing it but luckily we had bought the Geek Squad protection so we returned it. Because we use it for a business when I needed another one this one was one of the better ones they had so we bought it again. We haven't had any problem with it so far.

Very good printer. Easy to connect and very fast prints. Would recommend.

I was impressed with the quality of this printer. This is used for a small business and it has met all of my needs plus more.

This printer works great. I also bought an additional printer tray to add extra paper. No complaints here.

It does everything I need and seems to be good quality

It is a great printer. Easy to use and setup on the server.

This was purchased for medium volume office and is more than adequate for the price. Good speed and versatility.

Good reliable Machine. Works fast and perfect. A perfect buy.

It’s an ok printer, usually takes a little bit longer to print (I am connected via Wifi) but it’s fine. The price is good compared to other printers in the market right now.

Like all the HP sprinter I have owned over the year this one stands up nicely and is a great values as a small office or department printer. Great home unit too