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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    So far so good, though some concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had good experience with our old HP All-In-One laser jet -- the thing lasted much longer than any other printer we've had so we have high hopes for this new model. Setup was easy. Printing works well. Have not actually tried faxing yet. Scanning works, though if multiple people are logged on the the laptop it fails -- annoying. If the printer has not been used in a few days, when you go to use it, it will be asleep, then waking it (by pressing home button) triggers a long and noisy "self maintenance" cycle. Very annoying. Recommended, but just barely so.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good machine, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used all the capabilities of this machine. However, a couple of things that are noticeable: It is very fast to print. My old printer seemed to take forever to start printing. This one starts printing with little or no hesitation. Bad things: Uses different ink cartridges than my old machine. Once I set it up for FAX, that became the default print whether I want it or not. Have to go back and change it every time I want to print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I like it. I’ve had it for awhile now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this printer extremely friendly to manage. It provides reliable and fine printing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    New Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unbox and set up. Office email, wireless, and usb printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and was impressed with the great quality of printouts.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and does not jam paper, prints well, color is perfect and cartridges easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Product was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product for the price had an easy setup and was easy to set up wireless printing on my devicess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is so easy to connect other devices to and the scan option is very clear..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    fast and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and it prints great. I have never had a printer set up this easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was super easy and all of the features work great. I love scanning directly to my email.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect to WiFi - used to print from phone and computer from many different rooms!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for home/office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. Good for photos and regular copies Speed fast enough for home use good technical support

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and install of this printer was way easier and better than previous versions. Print quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great replacement for another HP all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had previously purchased an HP all-in-one printer that did a great job, but that started having streaks from the scanning element. I was a bit worried that at this price point the quality would suffer but it didn't. This printer is fantastic and I love the fact the ink is monitored and we get new ones when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my old HP printer. I really like how fast it prints. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer hands down..you don’t need to be a genius to set up. WiFi prints with ease. Love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam a student and this printer worked perfectly. I did have to look up youtube tutorials to set this up and download the software/driver which was a little confusing but worked out in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have owned yet. The color prints are perfect! The colors in photos are amazing! You don't even need photo paper, printing photos on copy paper come out just like a photo! Brilliant colors! Ink does run out a bit fast when you print in color a lot though, but that is to be expected. Scanning works great too! I have not tried the faxing feature yet but since everything else is so great, I'm sure that is great too! Great for small home business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little biased, because I don't really like any printers. It prints, and it prints good qualtiy documents. It has plenty of connection options, and is pretty easy to setup/use. Sometimes, it needs to do a periodic self cleaning, and it can take a while. Not a fan of how little you get out of this printer's ink cartridges, but that's been true of most printers I've used.

    I would recommend this to a friend