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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good printer. Easy to setup. Prints well and I can send documents to my email from the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Office manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. The only issue I have is there is no clear warning when an ink cartridge is ready to run out. It does not provide an option to print in one color-for example black. Just all of a sudden, it is out of ink. It will not print if any cartridge is empty. Otherwise, it is working great. Much better machine than the HP Office Pro 9015.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy touchscreen Size is perfect and has all the features I was looking for. Setup was easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the Hp 6978 would work longer than a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Hp 6978 is great when it works great. However, when you start to get streaking and blank spots and you do all the maintenance to fix the problem and it doesn't work, the 6978 is awful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Easy to install. Prints fast with clear print. I love $2.99 a month for printer ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer that can order it’s own ink! Easy connection and overall great print quality.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've scanned and copied....so far so good. Scanning can be a little noisy, but not something you can't handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer once I had Geek Squad techsupport help me get it up and running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy printer to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old printer with this one. Easy to set up Works great. Fax a added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast but noisy. Its way better than our old printer that was way more skiw.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Excellent print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has excellent print quality for price and is very compact for an all in one printer. Definitely recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new wireless printer!! Was very easy to set up and works great. Pictures print very clear and quickly!!

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 5 out of 5 stars

    Great features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous HP OfficeJet worked well for a number of years. I had a problem with the cover hinge breaking, but I was able to work around that. I used the fax feature regularly, but it was my primary printer. Finally it insisted it had a paper jam when no paper was in the unit. I went back to Best Buy to procure another printer, and this unit was on sale and has many improvements I appreciate. It has performed well so far, and I am very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pirinter for home use. It was easy to set up, prints well, and meets all my needs for a printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. Very clear print. It scans, faxes, copies, emails. One great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer gets the job done. Very fast and convenient. The copier, scanner, fax is a plus so you can complete whatever task you are working on. This is a must have printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. Easy to use and great price. Set up took a little longer than usual, but works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good home office device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around printer Easy set up and pictures turn out great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and I love that I can print from my phone, anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great quality and does everything flawlessly. Happy with this purchase!

    I would recommend this to a friend
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