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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although most printers are made cheaply, this one performs well and it is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fully automated and completed without a hitch. The print quality is superb - sharp and with good color and contrast. Scan/copy and fax functions also work well. This printer replaces an older model OfficeJet with a push button control panel. The single touch screen on this model is quite small and took me awhile to get used to, but this is the only (slightly) negative comment. Overall, a great printer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer with easy set up and nice printing look. It was a great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone. Wonderful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does it all and does it in a compact little machine. It’s suoer easy to use too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older printer. Love the easy setup and doc feed. Prints quickly and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer...once I got one that worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with Christmas Best Buy gift cards. Got the printer out of the box, set up and powered on. Immediately displayed a paper jam error on the auto document feeder (ADF) even though I hadn't printed the first page. Double checked all packing was removed. Check. Called HP Support and went through some diagnostics. Cleared the error by basically resetting the printer. Printer worked. Next day, I get a followup call from HP just to follow up on how the printer was doing (Great Customer Service for this). I told Support Associate I hadn't even powered up the printer today. Turned printer on...ADF error was back. Customer Support Associate advised me to return to Best Buy for a new one as this printer had a manufacturing defect and nothing else could be done to resolve it. The second printer is now working. It takes about a minute for it to fully be ready to print with all of the gyrations going on with the print head carriage. That would be my only complaint. Once it is ready to print it is very fast and quiet. The other problem I have encountered with this and another wireless HP printer I own is it being "offline" when trying to print a document. That required me to reconfigure the wireless settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A reliable printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced the same HP model that served us well for many years. Because of this, this is quite familiar and easy to use. And we will remember to clean the print heads so they don't get clogged due to irregular use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all in one printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. Double side print, easy scan features, WiFi easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, like fax and scan features, little bit on the noisy side when printer prepares for print job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inkjet printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints good quality photos on photo paper. Scan software could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer , easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer , easy to set up and use . Wireless set up was easy and fast . Good quality prints and photos .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Easy to use. Good quality and no problems. Thanks much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it a lot so far. I like the scanner including the duplex scanning and printing. Not having to switch the paper manually is a bonus. The printing for documents is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well. The pages are pretty wet though. The set up of our old printer (the step up of this model) was better, but this is a less expensive printer, so that makes sense. Overall, it prints well and we have not had any issues. Wireless printing is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was easy to set up and I can print from all devices. Photo quality better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy setup, all devices including mobile phones easily connect with printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set-up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent little printer for the price. It was fairly easy to set up, and it prints quite fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP OfficeJet Pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is super easy to use and hook-up! The print quality is great and does everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent home printer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer for the price, easy setup, simple operation, really like the wifi, and quality print jobs!

    I would recommend this to a friend