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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 10,498 reviews
  • Pros mentioned:
    Price, Wireless

    Rated 4 out of 5 stars

    Great replacement for old HP all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 6500 wireless all in one finally died and this was the perfect replacement and the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer you got al what you want name it print , copy , fax Makes your life easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the easy of use including the scan and fax. Being wireless is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and easy to set up. Color printing and double sided printing is very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to install and prints copies very quickly. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Prints Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to install and works great. Prints great quality. I haven't printed pictures yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 in one is great feature. Easy to use. Prints great. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy setup, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy. So far, has produced on every print job. AirPrint and Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Print quality is superior to my old Epson printer that cost twice as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had HP printers previously. I purchased an HP printer again because of past experience and recommendation of the sales person. It works beautifully and I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    great printer for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this wireless printer, scan, copy, fax is a very good complement for small office and home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great, it can print and scan double sided copies. The only thing that has happened recently is that it keeps getting stuck when I'm printing double sided worksheets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was so easy to set up, my photos came out very nice, and print speed was decent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an easy set up and easy to use. It's basically self explanatory. I love my printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    works perfectly every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer we have ever had, easy to use and fast printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Value Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer. Replaced an older HP printer that still worked fine, but did not have wifi support for my Android smartphone or iPad. After sale price, trade-in discounts and BestBuy rewards, printer was less than a full set of new ink cartridges for the old printer. Quality is great and the integrated 2 sided feature takes up less space than the older model with same features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer, awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this quality printer, wireless and produces quiet print products

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. It's a descent size.i upgraded to this because of the fax.it copies two sided too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer & price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like everything about this printer ! Easy set up, works perfect ! Happy with my purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    New printer, wish we had our old one back :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase a replacement printer/scanner when our HP5700 series decided to plug up it's black cartridge port and we were unable to get it to clear. So we reluctantly picked up this HP6978. Pritnting so far is ok. However we have found the scanner to have way less resolution than our old machine. I printed a number of e-tickets where I actually was concerned they might not work at an entrance handheld scanner (they did work this first time). I should add that the clarity was not limited to printing, finer print on documents we were scanning for e-files were nowhere as sharp as we have been use to. We have been unable to correct this by changing any settings, have'nt yet turned to HP for help though. Should I find a solution, I'll update this review - keeping fingers crossed but not very confident in a sharper resolution. If needed for scanning, think twice/research further in case I'm wrong .

    No, I would not recommend this to a friend
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