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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was so easy to set up, my photos came out very nice, and print speed was decent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good Quailty Prints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good quailty printing. I like that you can print from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy to use multifunction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to setup. Wi-Fi printing is a breeze. So it Wi-Fi scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an easy set up and easy to use. It's basically self explanatory. I love my printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy, small printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install...3 minutes! Efficient for my needs. Not recommended for large jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and easy to set up. Color printing and double sided printing is very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    New printer, wish we had our old one back :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase a replacement printer/scanner when our HP5700 series decided to plug up it's black cartridge port and we were unable to get it to clear. So we reluctantly picked up this HP6978. Pritnting so far is ok. However we have found the scanner to have way less resolution than our old machine. I printed a number of e-tickets where I actually was concerned they might not work at an entrance handheld scanner (they did work this first time). I should add that the clarity was not limited to printing, finer print on documents we were scanning for e-files were nowhere as sharp as we have been use to. We have been unable to correct this by changing any settings, have'nt yet turned to HP for help though. Should I find a solution, I'll update this review - keeping fingers crossed but not very confident in a sharper resolution. If needed for scanning, think twice/research further in case I'm wrong .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had HP printers previously. I purchased an HP printer again because of past experience and recommendation of the sales person. It works beautifully and I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Prints Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to install and works great. Prints great quality. I haven't printed pictures yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great, it can print and scan double sided copies. The only thing that has happened recently is that it keeps getting stuck when I'm printing double sided worksheets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One Happy HP Owner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding printer and scanner, I have had no problems. I don't have a phone line so I've never used the fax. The copier works fine but I never use it because I have a designated and bigger copier! HP has a great program where they automatically send you Ink whenever the printer needs it. The size is perfect for my small office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer & price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like everything about this printer ! Easy set up, works perfect ! Happy with my purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Print quality is superior to my old Epson printer that cost twice as much.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    great printer for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this wireless printer, scan, copy, fax is a very good complement for small office and home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. It's a descent size.i upgraded to this because of the fax.it copies two sided too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Good size, Every function I needed. Fast printing. Easy to set up. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace an Officejet Pro 8500. It has a noticeablly smaller footprint, both on the desk and in height. I avoided the subscription ink plan; my overall printing has been reduced as I download docs or scan docs to PDFs, and the plan wouldn’t be cost-effective. After a month or so of use, I would recommend this for personal/home office use. I don’t know the duty cycle stats to recommend for office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my granddaughter she said she has not used it yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and set up.**************

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great price for this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great printer. It works great wirelessly. Prints very fast and smoothly.

    I would recommend this to a friend
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