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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Outstanding Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a replacement for my HP Officejet 5600. First thing I noticed was the ease in setting it up for faxing. My printer jobs are very fast. One thing it proforms maintenance automatically if you are not using it for a while. HP program for the shipment of ink works great and you can see your print progress in your account. I would recommend this printer for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Print is great and control screen is easy to read and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Rare paper jams. Had same model for 4 years that stopped printing one of the ink colors. Diagnosis was to clean printer head. Too involved for me because familiar with the operation of this model and was happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned about purchasing this printer due to the price nut too my surprise, it is fantastic. Glad I made the right decision to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good for student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printer, easy to assemble. Great for printing out PowerPoint slides and notes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. print quality is great. Easy to use scanner. Just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, but my old computer system still tried to pull up my old printer when asked to print....called in the Geek Squad, problem solved. I was very sorry to get rid of my old HP Photosmart, and to add insult to injury I had just bought and replaced all the ink cartridges. A big loss to my purse because the new printer is only a wee difference in size. Wow what a kick in the face, or pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a duplexing printer for some time, so when my old printer quit working, I found this one at a great price and bought it. I am delighted with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality once you finally get it to print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to set up. Still working on the issue. Instructions are vague and confusing for those of us who are not highly skilled in programming hardware .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does all that I need from a home printer/scanner/copier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality and fast print for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and nice quality and fast printing, very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy but very nice for the price and it is nice to be wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer for my small business fast and love the easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This printer makes tasks easy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just LOVE this printer. It is very easy to change from printing legal envelopes, 8.5 x 11 copies and printing pictures on photo paper. The HP SMART app is awesome and makes scanning documents very easy. It also shows the ink levels so I know when I'm getting low. Our old HP printer was pretty old. I'm enjoying all the new technology with the new HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is nice and compact. The print quality is good pretty easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good price for what you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to setup and prints very fast for the price. Also can print to it form anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average printer. I have a larger mono laser printer that I use more often. I'm still not sure how economical the ink is yet, verses my old color printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works so much better than my last HP. Easy to use. Nice clean printing!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Love the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I needed it to do. Great quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, wireless works great. Fairly easy set up. Great value for the money.

    I would recommend this to a friend
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