Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and get it printing on our network. Had no problems. It prints very easily and clear. Very happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Excellent for Home Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Great images, color representation, double-sided printing. The glass is a bit smaller than my precious HP printer, so consider what your main images will be. Wireless has worked flawlessly with multiple devices. I've used most features in the short time I've had it, including fax and scanning, and all perform to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Nice quality printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five Star quality of photo prints. Wireless feature works as promised. HP could have expanded on their minimal setup instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for family use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very user friendly. It only took a few minutes to step up. The fact that you print from your phone is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Simple to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and print quality is great. Fast printing and love to print from my phone. Holds ample paper. Great little printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for any use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started. Works well whether copying or printing. Was also easy to set up to be able print from cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged our Epison printer for the hp office jet pro 6978 wireless printer and we absolutely love it! The set up process was easy, the printing & pictures quality is clear and sharp. I especially like the wireless feature, we can print from anywhere in the house without using a USB cord. Great printer for all your little project needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good HP Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good all in one printer. So far this printer has performed well, fax, print, copy and scan. Very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good for many tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good for quality printing and fast printing pages. It is also good for scanning documents to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Easy to use printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great iPhone app. Quality printing. I use it often to scan important documents and the iPhone app makes it very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up, ready to go in only a couple minutes, including the Wi-Fi connection. Good print quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    4 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went in to buy a more expensive printer that I had seen on line that had been discounted , but after talking with the sales person, I decided that I really did not need a printer for a large office and This printer had almost the same functions at a bigger savings. I did not like the directions , a little vague but I easily programmed my phone to print in less then 5 minutes. getting it to work with my computer was a bit of a nightmare . finally after calling best buy and not getting anywhere with their own geek squad to help me on line , I decided to wing it and i shut down all my added security on my computer and it finally connected to the printer and started downloading the data it needed . once I got that figured out , its actually really a nice printer for a small home office or small business . i am not impressed with the color quality on paper , but i still have yet to try other printing options. so far i give it 4 out of 5 stars . works really well with my android phone and was really easy to get it paired up and working with my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is the best one I have ever owned. I have already printed over a thousand pages, it has been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer for home office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all the features needed, copy (color & black & white), scan, fax and print. The images are clear, the scanner is easy to use and the set up was very simple. I like that I can scan and copy multiple pages or use the flatbed for individual sheets. The affordable price with all these features made this an easy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to install and took only a few minutes. Prints good, but is a little noisey. Only problem is if you don't use it for a few days, the ink won't print and you have to do the Clean Printhead thing twice, which wastes ink and paper. Don't know if it's a printer or cartridge problem. Overall a good printer and value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP=High Praise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaced a previous HP printer that lasted longer then expected! Great price for a quality product. The individual color cartridges are a real plus as you only replace the specific color needed at the time. Fax and scanning capabilities are a real convenience for home or small office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good HP OfficeJet Pro printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great and have scanned numerous documents directly to my computer with no problems. Can also Scan to a USB drive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all in one printer scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner is very fast. With limited desk space The wireless let’s me keep the device in a different room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer about a year. I use it for school and personal use. The scanning is very clear and so is the printing. The hp instant ink is SO CONVENIENT! I'm very busy and I love this part and the printer itself couldn't be easier to use. One cord as it uses wifi. I love it and highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I haven't tried printing anything but the scanner works great. Love the wifi function a must these days.

    I would recommend this to a friend
Sponsored