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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 10,498 reviews
  • Pros mentioned:
    Price, Print quality, Wireless

    Rated 4 out of 5 stars

    The print quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy set up, great print and wireless to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Very easy to set up and printing quality is great for our needs. Would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    So far, great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made beautiful color copies on 24 lb paper, our must have requirement. Quiet, hooked up seamlessly with our laptops--even my old Dell. Faxed and copied in B/W just fine. We signed up for the auto ink replenishment deal and already had a shipment delivered. All good so far. Will update if anything goes awry.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these printers and absolutely love them! It is great for scanning, copying, and printing. I have also printed out custom 5x7 invitations with no issues. Definitely recommend this printer over other out there!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace the old printer from 7 years ago and this printer prints very fast and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good Printer for Students and/or Home Offices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much shopping, I selected this printer to replace one that did not last a year. I rely on my printers to perform any hour of the day or night since I am in grad school and print at least 100 pages per week, some weeks many more. The printer ink was more reasonable than most of the other brands so I decided to give it a try. At home, set-up was relatively painless and I was printing within an hour. My only real complaint is that the lid does not stay open on its own so you need to change ONE print cartridge at a time. The bonus feature my other printers never offered is web-based printing, which allows you to print from a longer distance AND with VPN on. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Surpassed expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs much better than the cheaper Epson printers it replaced. Easily worth the extra cost. Easy to set up, found the WiFi signal, and paired to all my devices easily. Not sure about the ink subscription program, but the starter cartridges have lasted for over a month with normal usage.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Outstanding All-in-One Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all-in-one printer and I highly recommend this model. I actually use all of its functions on a daily basis and I've had no problems at all. Also, I'm a subscriber to Instant Ink and recommend this service for this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great wireless printer and copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started. The wireless connection was straight forward and worked first time. I really like the instant ink feature. It is easy to use and monitor from the printer control panel or computer. Copies and printing have all been great quality. Scan function also has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, this I loved. It was pretty easy to set up, and then really easy to use! Literally, this printer is worth every penny - love it!! The printouts are clear too. A little loud, but I am okay with it :)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly at home and office. No issues so far. you can copy and scan from auto feeder and can choose print both sides optional. you can print from phones remotely anywhere. highly would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Just What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to install and get set up for all its features. Does everything one could want in a medium volume printer, scanner with auto two sided printing.. Being wireless is really great also. If this one lasts as long as the HP printer of about the same size it replaced it is a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does everything I need for home & office. Price was excellent and surpasses my expectations. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was really easy to set up! The copies and prints the printer produces are top-quality! Also the price was extremely reasonable. I have never had a problem with any HP product and don’t anticipate any with this product either. Would highly recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this to replace an old HP printer that I had for years. The HP Smart app was easy to download and setup went smoothly. At first I just used the cable connection to my PC computer but found that in order for the printer to make firmware updates that I needed to connect it my wifi network. Recommend to set it up to wifi network during the intital setup when prompted. Printer quality is good and it is reasonably fast at printing. I like the double sided feature for printing and making pdf's from the document feeder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy to set up! Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Works well with all my apple devices! Price was very reasonable for all the features

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is also a great scanner. Can do multiple pages at a time. Printing wirelessly is also very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home or Home/Office All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that would print double sided without having to take the paper out and would scan and not have to put in each sheet individually, well this unit took care of it all. I was able to print double sided with no more hassle and time consuming putting the paper back in the feeder. This also has a top sheet feeder, which makes scanning or copying items a breeze, it does not copy at an industrial rate, but for smaller tasks it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Canon printer before this. Poor quality printing. This is much clearer, faster and easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how well it prints. I also like that it wireless and I’m able to print from directly from my iPhone.

    I would recommend this to a friend
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