Customer Ratings & Reviews

I've had other HP printers, and so I'm not surprised that this one meets my high expectations. Easy setup, good quality printing, quiet while in use. Footprint of the unit is not overly large, so it's perfect for my small home office. I like that I can flip the lid and scan paper, fabric, pages from a book, etc.

This printer works great, prints out at high speeds and was super easy for my 71 yo dad to setup by himself.

I have not as of yet utilized all the different features. However, in the couple of weeks I have been using it, I am very satisfied with my selection. It was easy to set up, easy to insert cartridges and easy to use. Print quality is good for both documents and photos. Speed is decent for this type of printer I purchased because each color cartridge is separate, it has both Wi-Fi and Allows for conventional wire hook- up to the computer, and USB port.

My other printer finally broke down so i had to buy a new one. I am glad i got this one as it has not disappointed me. Print quality is great. Mainly used for school and scaner for work.

Very happy with the HP-OfficeJetPro printer purchase. Quiet and fast printing via wireless, software install was somewhat easy with install wizard and easy to utilize from remote laptop or iPad.

I have had HP printers in the past and their performance is outstanding. This new 6978 HP is more compact, sleeker, and very easy to operate, just follow the easy enclosed instructions. Ink is very easy to install and ink seems to last longer than before. The number of the ink is 902.

I purchased this printer in Oct 2022 and became so frustrated with it and replaced it by the end of October 2024. When it did work, it worked great. Slowly but surely it did got worse and worse. Incredibly difficult to get a hold of HP customer support to help with issues. I started having issues with the wireless scanning feature. Ended up taking me 6 months to get a hold of HP support and have them "help" me only for them to tell me that because my laptop had the latest OS update for Mac that it could no longer wirelessly scan.... no fix after 6+ months and none were expected. That was just the beginning of it. I started having issues with the ink subscription I had through HP, issues with the printer spazzing out and not working for no reason. So I finally gave up on it and switched to an Epson. Extremely disappointed in HP, their lack of quality and customer service nowadays. Honestly the worst home printer I've ever owned. Ended up trading it in to Best Buy to recycle. Don't know that I'll ever try HP again

This printer is great! It’s fast, easy to use, and prints very clear. I would definitely recommend it!

Good basic printer for home use. Easy to set up. This is my second printer of this model. Got about 4 years out of the first one. Reasonable ink consumption. A little noisy

Speed and color are great. The tray for the printed documents should have been a little larger. I had to tape down the flap so that the pages didn't fly off the for the document tray. Now they lay flat.

this is a very good copier the colors are sharp and clean does 2 sided copies and is quite easy to use

This printer is exceeds my expectations. For the price I didn't think it would be as great as it is. Has all the capabilities needed. The wi-fi connection is great for mobile devices. Print quality is pretty good.

I am so thankful this printer/scanner works so well. I am constantly having to print or scan something being a mom who homeschools and this printer is easy to use and works fast!

Was replacing a prior HP printer model that was not working properly, wanted to add the fax feature as well so we could get rid of a separate fax machine. Printer was easy to set up, prints well on paper, have not tried photos. LIke the feeder feature for scanning documents

Easy to set up and you can print from anywhere. Printed from my ipad very quickly no problem.

Very easy to install, scans, copy and fax, works very well, definitely recomend. Great price

Love this printer. I have been using it for many months if not a year now with zero issues. The HP instant ink feature is great and very convenient. Perfect printer for home use.

It is a great item for all of our needs. It faxes, prints, copies and scans. Great price!

Needed to upgrade our printer. It was super easy to install, it's fast, and easy to manage.

It is quiet and fast. The color is good. It was easy to setup and install on two computers.