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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and easy.the printer does a great job. Prints fast and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Home office printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for at home use. It's copies, scans, and FAX features are easy to use. School projects for our children have been much easier with the picture printing quality. Easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This All-in-One is Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer can scan, fax, copy, and of course, print. It even does duplex. It runs on your Wi-Fi, so not only can you eliminate extra devices, you won't have extra wires to contend with - so your printer can be anywhere within range. The color is great and you can sign up for print cartridge replacements at a reduced rate. It's not a fast printer, but it is ideal for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    office pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very convenient, Quality printing, perfect for casual home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for any level user!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this printer for any user. Easy to use and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all in one printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and was very easy to set up. The only downside is that I go through a lot of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So Far its a Keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore I wouldn’t buy another HP printer after living with the HP 309G for the passed several years. That printer would bleed ink. Well, after reading reviews on a multitude of printers, I’m back. I bought the HP 6978 and I’m very impressed. It performs very well, it’s fast and printing via wi-if or over the internet is wonderful. As far as the ink issue, so far no bleeding.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a couple of weeks. Thus far it has been a good printer. It is louder than I think it should be when starting up and shutting down. It was easy to set up; however, I have not had a chance to use all of the features. I would not recommend it yet because I have not used all of the features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have been reluctant to buy hp products. This printer was one of the only reasonably priced ones that met my criteria. Printer works great and has great quality. The remote printing and smart app make this even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Efficient easy to use home printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an old multifunction printer. This unit is much smaller, faster and easier to use. I like the ease of replacing the ink cartridges. Scanning is a breeze. Photocopying is fast and the document feeder works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mention so far because I've only had this printer about a week, and probably only have a dozen or two pages printed on it. It set up very easily, the hardest part was finding and removing all the tape used for shipping. It easily found and connected to my WiFi without issue. Print times on pages seem to be about what is advertised and it's a reasonably quiet printer. However, as with all inkjets, if it sits idle for several days without printing anything, you'll have to wait until the printer gets things ready to print, so your time for that first page will be longer than normal, but this should be expected with this type of printer. If you use this printer more frequently than I do, this won't be an issue. So far I love this printer, and I expect years of service out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does everything I need it to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something pretty basic and for a good price. I’ve had it for probably close to 2 years and haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer / Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer during their recent sale and wasn't expecting much as I've been a Canon fan. It's exceeded my expectations and lots of prints pretty well so far. Quick and easy set up. You can print from your phone over the Wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had nothing but problems with Cannon printers I bought this printer on the word of a B/B salesman it is perfect in every way. Easy hookup prints on command from anywhere in the house. Copies scans faxes etc. No cons at all

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for the price. The wireless connectivity is great, print speed is great, color print quality is good (my other printer is a color LaserJet, not a fair comparison). I like the double sided printing, it is very convenient. I bought this for my office at work, and it has proved equal to every task I've required of it. It's been two months, and with the default printing set to black only, I'm still on the original ink cartridges (though I am very low on the black one and have purchased a replacement). Toner/Ink cartridges are fairly priced. I had a Brother printer in my office at my old job, and I went though ink much faster or at least it seemed like I did, and it seemed more expensive. Overall, I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It was easy to set up and I love how fast it prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Quick clear crisp printing in both color and B/W

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great for what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the market for an upgrade on an older wireless HP all in one model we got about 5 years ago. The older HP 6500 was giving us issues connecting to the internet and it also had a pretty outdated interface. This was a nice upgrade. It takes up a bit less space, prints a bit faster, and so far we've had no issues printing wirelessly from any of the various computers or mobile devices we have. Using the HP connected website I was able to download all the software I needed in each of teh 3 PCs we have pretty easily (loved not needing to install from discs). The auto ink ordering seems like it might be a nice feature for someone who has the money for it. I simply refill my own catridges and save that way. My wife is a teacher and I work at a non profit. So we print, copy, and scan for work at home quite a bit. This is a great printer for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up speed good have not had long enough to see how reliable it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    good every day printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, is easy to setup. does a good job for my every day casual usage

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Glad to help! HP