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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good wifi printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    print quality is very good set up was simple and easy to follow

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great basic home office all in one printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and coordinate with computer, this HP printer does everything you need: copy, fax, scan, print. While the ink catridges are not as cheap as a laser printer it is still reasonable for home use given the convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Everything works well. It would be nice if I could scan from the tray to my computer via wifi, but seems I need to use a thumb drive to use the feeder. Scans from the glass work fine for sending via w ifi. Machine froze up once requiring a reboot, but worked fine after. Need a hardline, which I don't have, to fax. Overall, quite happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP printer. I had my other printer since 2003 and hope this one lasts just as long. This has been great so far it works with both my laptops and can scan, copy & print. I like the feeder on the top that way I can copy & scan and don't have to get up each time to put the next page on the glass. Also, got it for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,fast and great product The price is really good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does everything I need it to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something pretty basic and for a good price. I’ve had it for probably close to 2 years and haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great for home !!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer it was easy to set up , it scans, emails and you can send or receive faxes and it’s wireless!!! The money I’ve saved from using OfficeMax has paid for it !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works very well. It's fast, quiet, and it prints from my phone or MacBook. Photo print quality is excellent. I also like that it sounds a little chime to indicate that the print job is finished. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Printer. I can print using via wireless. The fax function works properly. HP never fails me when it comes to their all in one printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Worth 5 STARS at unbearable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up WORKS efficiently No problems so far with printing or copying, scanning and faxing documents.. Love also the HP program as you don't have to go to store to get HP ink..this is my 2nd all in 1 HP printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 4 out of 5 stars

    Prints fast with exceptional letter definition .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality and very fast printing. Can connect as wireless and also as a fax machine; Reasonably compact. Sale price represented a major discount and with the $15 credit for turning in my old printe, it was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all in one printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and was very easy to set up. The only downside is that I go through a lot of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my current printer and wanted one with auto duplex scan and copy using the ADF. The 6978 is packed full of useful features in a compact size for an Officejet Pro. It was on sale and I traded in an old printer to receive an additional 15% off. I also took advantage of the free instant ink enrollment card, win/win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Great home/student printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Prints very quickly and super easy set up. Only dislike is sometimes you have to turn the wifi on and off on the actual printer for your iPad etc to find printer and AirPrint. But other than no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    It has great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to set up and use. Good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Continuing the HP Printing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP6000 finally wore out and the 6978 was an easy choice. Great prints whether from the computer, phones, or tablets. I love the duplex document scanner. Saves me from the extra step of merging scans. I would give it a 5 but sometimes scans of single pages are slightly skewed and I have to rescan (because I want it exact). Ink usage is also unknown so far. Easy to install and the Windows software has a lot of scanning and printing controls. I use the wifi connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP6978 replacement for old HP7520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my older HP 7520 began having issues and finally got to the point where I could no longer stand waiting and waiting for things to print, I walked into Best Buy to purchase a new inkjet printer. The sales associate saw me looking at printers and came over to see if I needed assistance. I explained my needs to him and he recommended the HP6978. It meets my needs (approximately 100-150 2-sided pages each month), but I kind of wish that the printer didn't spit pages out on the floor. My old HP printer didn't do that. Other than that one issue (and I keep a drawer open under the front of the printer and that takes care of most of the spitting issue), I am very happy with my new printer. It was easy to set-up, and the wireless printing function works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless printer easy to use and clear prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent product. Great item for the money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer. It fits well in our office and is easy to operate. Nice efficiency for a home office printer. Reasonable printer cartridge replacements. Enjoy scanning option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The perfect all in one printer machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. It works great and prints beautiful color brochures. Super fast and double sided capabilities, along with scan and copy. It’s the perfect all in one machine.

    I would recommend this to a friend