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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 10,498 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my current printer and wanted one with auto duplex scan and copy using the ADF. The 6978 is packed full of useful features in a compact size for an Officejet Pro. It was on sale and I traded in an old printer to receive an additional 15% off. I also took advantage of the free instant ink enrollment card, win/win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    It has great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to set up and use. Good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP6978 replacement for old HP7520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my older HP 7520 began having issues and finally got to the point where I could no longer stand waiting and waiting for things to print, I walked into Best Buy to purchase a new inkjet printer. The sales associate saw me looking at printers and came over to see if I needed assistance. I explained my needs to him and he recommended the HP6978. It meets my needs (approximately 100-150 2-sided pages each month), but I kind of wish that the printer didn't spit pages out on the floor. My old HP printer didn't do that. Other than that one issue (and I keep a drawer open under the front of the printer and that takes care of most of the spitting issue), I am very happy with my new printer. It was easy to set-up, and the wireless printing function works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Great home/student printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Prints very quickly and super easy set up. Only dislike is sometimes you have to turn the wifi on and off on the actual printer for your iPad etc to find printer and AirPrint. But other than no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent product. Great item for the money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer. It fits well in our office and is easy to operate. Nice efficiency for a home office printer. Reasonable printer cartridge replacements. Enjoy scanning option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless printer easy to use and clear prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    HP has always been a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP all in one is great. It was easy to set up, makes great prints/copies and it is pretty cool with the wireless app on my iPhone I can send pictures straight to the printer and get great prints. It's so simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and operate.. good features and size,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT I LOVE THE WIRELESS PRINTING AND EASY SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a Christmas gift from my husband. We had a printer but I was dying to get an air printer to use with my iPhone. This product is the answer to my prayers! It was easy to set up, the air print works perfectly, and it scans items quickly and efficiently. I like the ink refill program that is available to assure you never run out of ink. The price is good for the ink too. I was also pleased to find out I can print documents while away from home so they are ready and waiting when I return. Perfect for when you're in a rush but forgot to print that restaurant coupon so you can just swing in and pick up your coupons and away you go! The print quality is really good. Would recommend for anyone who is looking for a wireless multipurpose printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say this was recommended by the Best Buy associate who reviewed options for me. Basically I just needed a reliable printer and copier for a second system in the house. It does everything I need, is wireless and therefore easy to install and was excellent value - especially if you add in the current deal on replacement ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Pro 6978

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best printers we have had as have all the HP printers been.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wireless

    Rated 5 out of 5 stars

    Excellent home addition!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer that was wireless and scans documents and this wound up being the perfect printer. It's also not too big and we can move it into a drawer as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect printer for the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP printer to replace my aging Canon. I've had previous experience with HP printers in the past. Nice evolution! Set-up was a breeze and in a matter of minutes I was connected through my laptop, android phone and the family apple iPhones. The response is quick and the colors vibrant. I haven't tried photo printing yet. I also like the HP instant ink program and its various options; works perfectly for my family. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic printer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great performance! Have had it for about a year and it’s still super quiet and produces high quality prints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I am already biased toward HP products but I am very pleased with the operation of this printer. I looked at printers from all brands and this one seemed to meet my needs the most. Installation was easy but I got very irate when the set up process seemed to be forcing me to sign up for their ink replenishment system. It said you can get up to 50 percent off on the cost of ink but I couldn’t see were it said exactly how much you got off. I finally closed the install window and luckily found a way to proceed with the installation without buying their ink. It didn’t come with a user manual but I guess that is typical of most electronic gizmos now days. There is one available online. The reason I am only giving it four stars is the ink purchase stuff I ran into during installation and I would like it if the control panel screen was a little larger as I have fat fingers and not real good eye sight. I would recommend this printer to anyone for home use or light to medium office use. By the way, the ease of the wireless set up was great. It was easy to access the printer from my desktop windows pc, iMac, iPad and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for heavy stock paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that would accept heavy business card stock. This printer readily accepted the stock with no difficulty. The colors are crisp & clear with no smudges. Using the scanner was easy to set up and provided clear PDF and photo files. All in all, this is an excellent printer/scanner for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use--great print and color-----

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Works great! Easy set up!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One for myself, the other for my mother for Christmas. Easy to set up, works great wirelessly, and print quality for documents and PICTURES is excellent!

    I would recommend this to a friend