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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT I LOVE THE WIRELESS PRINTING AND EASY SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and operate.. good features and size,

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say this was recommended by the Best Buy associate who reviewed options for me. Basically I just needed a reliable printer and copier for a second system in the house. It does everything I need, is wireless and therefore easy to install and was excellent value - especially if you add in the current deal on replacement ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The perfect all in one printer machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. It works great and prints beautiful color brochures. Super fast and double sided capabilities, along with scan and copy. It’s the perfect all in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all in one printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and was very easy to set up. The only downside is that I go through a lot of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    HP my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers are only ones to buy. It's easy to use, takes up minimal space, has longevity, and prints great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I am already biased toward HP products but I am very pleased with the operation of this printer. I looked at printers from all brands and this one seemed to meet my needs the most. Installation was easy but I got very irate when the set up process seemed to be forcing me to sign up for their ink replenishment system. It said you can get up to 50 percent off on the cost of ink but I couldn’t see were it said exactly how much you got off. I finally closed the install window and luckily found a way to proceed with the installation without buying their ink. It didn’t come with a user manual but I guess that is typical of most electronic gizmos now days. There is one available online. The reason I am only giving it four stars is the ink purchase stuff I ran into during installation and I would like it if the control panel screen was a little larger as I have fat fingers and not real good eye sight. I would recommend this printer to anyone for home use or light to medium office use. By the way, the ease of the wireless set up was great. It was easy to access the printer from my desktop windows pc, iMac, iPad and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for heavy stock paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that would accept heavy business card stock. This printer readily accepted the stock with no difficulty. The colors are crisp & clear with no smudges. Using the scanner was easy to set up and provided clear PDF and photo files. All in all, this is an excellent printer/scanner for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use--great print and color-----

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Love that it can print double sided but I personally have problems with it occasionally not recognizing my Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wireless

    Rated 5 out of 5 stars

    Excellent home addition!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer that was wireless and scans documents and this wound up being the perfect printer. It's also not too big and we can move it into a drawer as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great printer and inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple and easy to use. The printer is slim and compact, easy to put anywhere. The colors are bright when printing documents. It has all the functions needed for personal and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Solid choice so far- very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this printer for about 3 weeks. Pretty easy setup. Couple functions initially were grayed out like I couldn’t access them but eventually got everything to work. A little quirky at first like an HP. Good printing quality. Replaced another5 year old hp printer. Double sided printing is better than what I had. Quick prints. Compared to older HP, this one is much quicker to start printing and doesn’t do much, if any, ‘spinning up’ and cleaning and resetting itself so I hope it is easier on the ink. Wireless printing from other tablets in the house is quick and easy. All in all much improved and it was only $99 so very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Works great! Easy set up!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One for myself, the other for my mother for Christmas. Easy to set up, works great wirelessly, and print quality for documents and PICTURES is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good build quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and HP offers awesome free support. I do recommend the Instant Ink esp if you will be printing lots of photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer to connect now. When I got this Home, setup was very easy. I connected it to the WiFi network. I can print from my computer, my iPhone, and even send stuff to it by e-mail when I’m somewhere else, like work. Very handy if SWMBO needs me to send a copy of something like a reimbursement form, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Perfect for a small home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is relatively compact but produces like a much bigger machine. I like the little "Ding" when it has finished printing the last page of the project. The printing is clear and the options easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer for my uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color. Easy to use - both loading paper & getting the copy . Copying or scanning a document works extremely well. Also, the wireless feature is nice because I have more than one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very easy to set up. I use it wireless with no issues. Also print from iPhone and tablet via sending an email to the printer. Only had it a month but satisfied with quality printing and photo printing.

    I would recommend this to a friend
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