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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP ALL IN ONE PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and easy to use. Just like my old one!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a printer that met my requirements of 1 being wireless 2 color printer and that I could do 2 sided copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No surprises so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has made several product I have bought. After a year or two their support level drastically decreases and it is more economical and time saving to simply purchase a new product. HP does this on purpose. Creating turnover keeps them alive. I’ve come to accept this. If you go into a product like a printer understanding this you will have managed your expectations and made a better buying situation for yourself. HP makes a fairly good product. You will get your money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Hp printers. The quality is awesome and this is a dependable printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in one printer. works well and easy to set up due to HP Smart I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right features, right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features I was looking in a compact unit. Easy to setup. HP printer ink cartridge supply service is very handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this printer. It has a plethora of good features; in particular, the double sided scanning feature is fantastic and works well. The one gripe is that the printer requires frequent updates, and if you go a few days without using the printer, it will take a few minutes for the printer to start the first print job. There are also some occasional paper jams when doing double sided printing, but these are infrequent and easily resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Working wonderful for our home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality ink jet printer. Scans and faxes very well. I especially like the ink plan so that you never run out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP printer. It was very easy to set up wireless. Within 15 minutes I was up a running! Clear printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with HD OfficeJet Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old printer and decided on the HP OfficeJet Pro 6978 that was reduced to $99.99. It has some features I really like. It can be set to do 2-sided printing automatically. HP also has Instant Ink which monitors how much is being used and automatically sends you a supply by mail. Minimal cost for the service. No more running out last minute for an ink cartridge. I needed help with set up and have had excellant customer service .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works as you would expect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed well and rather compact. Not as noisy as some other models I’ve had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but good to say about this printer. A little different than the old one but much inproved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my home office needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Canon for my home office. First time I've used a HP. So far has been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Scanner/copier/fax set-up easy & working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I joined the monthly ink plan too which sends me ink as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand.. the color however could be spotty.. like how everything is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they give you 3 months free trial for their instant ink. The print quality is good especially for high photos.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend. She likes the fact that she can control the printer with the Amazon Fire Cube.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a new wireless printer in the house and this printer work great for our work

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printrer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product does all that I need Color is good Print is fast and good quality Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a simple home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ease of use with this printer, it is not hard to set up and connects to all my devices

    I would recommend this to a friend
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