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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had HP printers in the past and have always been satisfied. The last printer we got was not an HP and 2 years later we are replacing it. The printer took 5 minutes to set up and we have printed photos and a Xmas letter and the quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does all I need, but it was simple to install. Maybe it's the technology, but in years past installing a printer on my home network involved setting arcane preferences that rarely worked the first time. This was easy - a few steps with no snags.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer works well; copier function is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prints from the OfficeJet Pro are very clean. The copier function works well. The only drawback is that it sees a little slow to start the print process. For doing several copies of multiple pages, once the printing process is begun, it does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product for cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints clean documents. Haven't used for printing photos as of yet so cannot comment on quality of photo printing. As with most printers, ink cartridges are higher priced than I would like but still in line with other printers on a cost per page printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer for home needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to, and it makes me feel like a boss while I do it! It prints, scans, faxes, and makes copies with ease. Installation was fast and easy and it has all of the options that I need (save to PDF, draft print, double sided print, wireless printing, backdoor to remove jammed paper). With just a few simple clicks I can complete all of my home office needs, and with the regular sales at Best Buy I was able to purchase this printer at a great price. Thus far my only complaint is that it makes some interesting sounds while booting up and while printing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very old printer died, and this one fit the bill. We were impressed by the size, and features, and once we started using it we were even more impressed. We have used only HP printers for as long as I can remember, and they have always been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great everyday printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an elementary school teacher and I needed something economical and reliable for printing classroom items and photos. So far it's been great for my classroom items. Haven't experimented with photos too much yet. Seems to be a great fit for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up and install. A little quirky bc have to install certain info on your phone or laptop to be able to identify printer. Other printers I’ve used you just have to have your Bluetooth on to be able to communicate with the pronter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is effortless to set up and use. I had so much trouble with printers before. I rarely needed to use it but everytime I did, it needed new ink or update...every single time it seemed. I was beyond frustrated. Now, I do way more printing then I've ever done before with everyone being home and needing it. Get this...no updates or ink needed yet. I'm not just satisfied with my purchase, I am truly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    First time with hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving and my brothers printer ADF broke so luckily it’s BF and I’m looking for deals. This was perfect for home. Prints great. Ink isn’t pricy. So far I’m an hp fan. I lover brothers but this is slick looking and has an app to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great multi-function printer for a home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless printer probably does everything you need from an all-in-one printer. The features we've been using are the auto-duplex scanning, copying, and (document) printing. Haven't printed photos or used the fax functionality yet. Setup was easy. Prints come out fast, and are clear and vibrant, and being able to easily print on both sides of the paper saves paper and time. The printer feels well made and solid. It has a fairly large footprint - but if you've got the space, this is a great printer. Been using this for a couple of months, and am still pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just purchased this color printer recently and find it is fast and good quality color for printing photos

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all around home network printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - Officejet Pro 6978 Wireless All-In-One Instant Ink Ready Printer is a 4-in-One: Print, Copy, Scan, Fax great all around home network printer! You can also configure settings on IP address of the printer on the home network. Print anywhere in public to the printer from home. Use any mobile phone without a home network setup can print to home printer. It was easy to setup and works well. He HP6978 is Network and Wireless Ready: 1 USB 2.0; 1 Host USB; 1 Ethernet Wireless 802.11b/g/n; 1 RJ-11 fax. Has automatic duplexing (two sided printing). Prints Up to 20 ppm. Gives you professional-quality color at up to 50% less cost per page than lasers. Prints up to 5x as many black text pages with optional Original HP high-yield ink cartridges. Connects a smartphone or tablet directly to the printer and easily print without a network. Will easily manage printing tasks and scan on the go, with the HP All-in-One Printer Remote mobile app. Makes scanning effortless and accurate. You will never have to turn a page again when you need to scan two-sided documents. Let’s you quickly copy, scan, and fax multipage documents with the 35-page two-sided automatic document feeder. Unfortunately, the replacement cartridges: HP 902 Black / Cyan / Magenta / Yellow OfficeJet Print Cartridges have propriety chips embedded so you are pretty much stuck with the higher priced HP offerings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer...easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP printer and I wouldn't consider another brand because it's easy to use, reliable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up for mobile and wifi use was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing many printers for my college bound freshman, I settled on this one, after talking with a Best Buy represented "expert." They said it had very good performance and it was what they use also. It was compact enough, very easy to set up to Wi-Fi for MAC and smartphone connections. Wanted something that had good printer output even though I do not think they will need that many pages per minute, efficient on the ink. Sale price was very good and so far it all has worked out great. Based on my experience I would recommend this for a similar need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and prints really well. Nice price I would order again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its inexpensive. Fairly easy to set-up. A lot more quieter than my previous Officejet HP printer. Faster. And a breeze to set-up to my Iphone for e-printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home/office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusty HP printer far exceeds prior models. Fast, clean images in B&W and color. Print menu interface with computer allows for easy options including B&W only, double or single-sided, landscape or portrait. Copy, scan, fax, too. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Home Printer-durable, user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP printer in 2016 for my mother who is a high school teacher. She used her printer every so often, whether it was for work or personal documents. After 5 years it finally stopped working. Overall though I was happy with how it worked for my Mom. It was user friendly, got the job done, and gave us minimal issues until it 2021. I plan to continue buying this type of printer for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Couldnt be more satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday usage. They waorks flawlessly and prints very fast.

    I would recommend this to a friend
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