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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent All-in-One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific and durable printer. Good quality, the printer itself holds up well in a bit of a challenging environment. So far, no problems from this printer. The quality of the documents is excellent (which I expect and demand, especially from a HP product). I also really like that each of the color inks are in their own individual ink cartridges. It really cuts down on wasting ink. This printer is also very efficient in its ink usage. It is also very easy to copy and scan from this All-in-One. All the way around this is a great All-in-One printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out our printer would cost more to repair than it was worth. So, we decided to buy a new printer that night. Decided on the HP Office Jet Pro 6978 Wireless printer and we are extremely happy with it. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a HP 7520 Photosmart which would not could not be repaired once the black ink stopped printing. This printer provides acceptable photo print on photo paper and is fast on copy and scan. I would recommend the instant ink program wh8ch provided my first ink right on time. You get 300pages on the 1st and 2nd month so no brainer on the trial run. Print is crisp and clear. Setup was a breeze. Just make sure you read all the instructions and do not skip. Read twice, install once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great upgrade from HP Officejet 8620

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to install and use. I used to have a HP Officejet 8620. Very similar but the 6978 is lighter and has a few more features that come in handy for my small business needs. Also you can subscribe to instant ink which is also a service that comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Has great features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless feature as my wife and I have our own computers and no wires to hide. Speed and ease of making copies is remarkable. Being seniors Benjamin Sessler from the Geek Squad came to our house and did the installation.No bending or crawling for us to get the old wires and the new power cable plugged in from behind an L shaped computer table that could'nt be moved.Ben was fantastic. He is an asset to the Geek Squad!! If I need another house call for a computer problem (I've had several house calls) I will request Ben.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect printer that is all in one ,for scanning ,printing,copying,and fax,has great printing quality,awesome buy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Cheap and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good functionality, good price. Compact, no frills. Don't know how much ink is going to run, but seems to be a good bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this printer for a little over a week, but it seems to be working fine. the print and scan qualities are excellent. My only issue is the speed at which it runs. I should have paid closer attention to that. Seems awfully slow.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for all in one features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an all in one printer offering fax, scan and copy. This printer not only offered these features along with a touchscreen, but also a great price and not so expensive inks. I am satisfied and excited with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Best printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for the price. The printer was very easy to set up and the quality far exceed by expectations. I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement that was long over due, it was easy to set up and get connected, it allows me to print from my phone through my home wifi. I haven't printed much yet but I am scanning documents and copying many documents every day so far no problems with this printer, for the cost it is working out very well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Couldnt be more satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday usage. They waorks flawlessly and prints very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP OFFICE JET 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer to replace the previous series printer that died after 5 yrs and succumbed to a lightning strike. Easy to operate and the EASY TO USE FAX is great. Self feeds...multi pages and 2 sided printing...add blue tooth and youve got it all...I print from a desk top and 4 different laptops without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Nice home printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much nicer than our older OfficeJet Pro printer. I especially like it being wireless and being able to feed papers in to copy. Setup was easy. Output looks great. Price is right. You still need to have all the colors installed even for black & white printing. I wish the ink cartridges were cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints everything front and back, pri ts pretty good quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Easy to use, Good Quality, Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but works great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it will get the job done and prints just fine. Setup would be moderately difficult for someone with below-average technical experience. But it is LOUD. If you’re looking for something quiet, this isn’t the one. It does print pretty quickly with respect to other printers though so the ruckus doesn’t last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far does what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this prior to black Friday on sale, but black Friday had a much better price. I have not used it much yet but it is working as expected. I had a little problem with the Wi-Fi hookup to my computer, still have not been able to get my phone to recognize or print to it. When going through the setup it had a recommended setup install so went with the default, but when had the above problem with Wi-Fi had to go back and do the full install. Think it is more me then the product, I just have not taken the time to work on the phone problem. I also went with the HP ink program for the first time, for me at this point I think it will save me over 50% in ink cost, I just don't like the data that is being collected to get the 50% off the ink, it's a trade off, HP sends ink, printer sends data / info.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printers have come a long way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really owned a printer in years bc I didn’t have a use for one! Good printer for the price ($89). I’m very excited about the option to print from my phone using my printers email address. The HP instant ink option is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Excellent home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, priced right, affordable ink cartridges, acceptable print/copy speed, compact machine. More than satisfied with this purchase.

    I would recommend this to a friend