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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. So easy to set up and can use it's wireless feature to print from my tablet. Quite and prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Nice home printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much nicer than our older OfficeJet Pro printer. I especially like it being wireless and being able to feed papers in to copy. Setup was easy. Output looks great. Price is right. You still need to have all the colors installed even for black & white printing. I wish the ink cartridges were cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great 4-in-1 printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer met all my requirements and was easy to set up and does a great job of scanning and printing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Good Personal Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer for a month. So far it works great. Prints pretty fast in colored and in black. Used it for printing flyers and for kiddos projects. Ink is a little expensive but hey it prints pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid printer, ok scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good, as are easy connections to devices within home. One issue is scanner - even 1-2 text-only pages result in a 2-3mb file, which clogs email servers. Overall decent, with better scanner would be excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Easy to use, Good Quality, Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Good inexpensive printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works quickly wirelessly. Makes great double sided prints color and black and white, Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, printing quality is good for the price. Prints pretty fast and the touchscreen is super user friendly and good. Scanning could be a little faster though. Overall, a very good printer. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, looks like great ink plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than average to install and printing is excellent. My first project was two-sided CD jewel case insert. Test run on standard paper proved perfect alignment; test on card stock took some time to perfect -- mainly because the paper was 11 1/16" (not exactly 11") and thicker. But three tests produced the correct results; 25 copies perfectly aligned! The Instant Ink plan appears to be far superior to buying replacements; though far from empty, the new cartridges have already come in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but works great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it will get the job done and prints just fine. Setup would be moderately difficult for someone with below-average technical experience. But it is LOUD. If you’re looking for something quiet, this isn’t the one. It does print pretty quickly with respect to other printers though so the ruckus doesn’t last long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great so far... good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this printer for 1 month so this review is limited to my experience over the last month and why i can't give it 5 stars today. Easy set up even for non tech folks. Love that i can send print jobs from my phone as long as the Wi-Fi is on. Now if i click on an article or recipe from my smartphone or tablet i can send it right to my printer. Enrolled in the HP ink program as well so now i dont have to worry about conserving ink or running to the store if i run out of ink. These 2 purchases have made my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous HP Office Jet that lasted many years with this one. So far I have been very pleased with it. It is not quite as fast as my previous printer but does the job great. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our older HP printer/photo all-in-one printer failed; I purchased a highly recommended all-in-one printer (without photo printing). It has performed very well and prints quickly. We don't miss the photo printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use pinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a printer that was just over a year old that suddenly just quit working so I was hesitant to buy another HP , but we love this one & did get the extended warranty on it , just in case . Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    H P printers are a great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer; very reasonably priced, ink is also reasonable and it's easy to operate. Prints clear, vivid pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the lowest cost printer I have ever purchased. It is terrific. Easy to set up, does everything I need and want. Still can't believe It was less that $100. So pleased that the salesperson recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 6978 OfficeJet Pro replaces my old HP7525

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ancient HP7525 printer has been having issues for over a year and over the weekend it finally stopped printing black ink. It was time for a replacement so I wandered into our local Best Buy and was immediately assisted by Austin, a very knowledgeable Best Buy Blue Shirt. I explained what I needed and he suggested this printer. I normally print 7-8 22-28 two-sided newsletters each month (in color) to mail to car club members who don't have access to email. Going over the options available I decided to purchase this printer, took it home and installed it with no difficulty. My Windows 10 computer immediately recognized the printer and I was up and running immediately. Being able to have my old printer removed from my trunk for recycling was an added bonus (and I didn't have to do any heavy lifting!). I always use HP inkjet/deskjet printers for color printing (I do have a Brother b/w laser printer for b/w only printing). I am very pleased with the printer, it's ease of installation and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement All-in-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little larger than my earlier HP and so far seems a lot easier to use. I have tried the ink service this time and will see how that goes. My disappointment with HP is the cost of the ink, relative to the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Couldnt be more satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday usage. They waorks flawlessly and prints very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It does it all. Print, copy, scan and fax. Great quality for printing. Easy to set up and does wireless printing.

    I would recommend this to a friend
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