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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer produces excellent quality prints and is very easy to use. It has connected wirelessly without trouble with multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonably priced multi-function printer with a document feed scanner. This printer works well and with the HP connected program for ink refills, I don’t have to worry about remembering to buy refill cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All-in-one / mobile printing at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an immediate replacement for an old HP printer. I use the OfficeJet Pro 6978 in a small home office setting and I needed all functions including fax, document feeder and mobile printing. I don’t need to print photos, so use this more for basic printing, scanning to pdf, and the occasional fax. It came with a promo offer for the HP Instant Ink for 5 months, so giving that a try as well. I did call HP during the initial set up because I had questions on the Ink program, but there is a guided install to walk you through the steps on your own. The speed and print quality has been fine, but if you print a lot of photos then you may opt for another model. I use magic jack for my home phone. The phone line for the printer fax is connected through a DSL filter to the magic jack and shares the same phone number. There has not been any problem with that set up. The printer itself is setup using a wireless connection on my home network. I did lose the connection once, but turning off the printer and turning it back on solved the issue. Printing from ipad, iphone and android phone has worked great - a big plus for me as my old printer lacked this feature. So far, I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to catch this all-in-one printer on sale when I stopped through Jacksonville. I've needed a wireless printer for a very long time. This one does everything I need it to do. Very convenient and useful features too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very good. Excellent quality for printing, and set was very easy.Also the fax on it was a good feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. So easy to set up and can use it's wireless feature to print from my tablet. Quite and prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Pleased with the HP-OfficeJet Pro 6978

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy wireless set-up, good quality printing. It replaced a beefier HP, but this seemed to be just as good at a better price. It is so far. It's been set up about two-months. I also subscribed to their ink service. The printer tells HP that it's low on ink! They promise that ink is less pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great 4-in-1 printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer met all my requirements and was easy to set up and does a great job of scanning and printing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Good Personal Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer for a month. So far it works great. Prints pretty fast in colored and in black. Used it for printing flyers and for kiddos projects. Ink is a little expensive but hey it prints pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Printer, copier, scanner I have ever ran across let alone owned.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid printer, ok scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good, as are easy connections to devices within home. One issue is scanner - even 1-2 text-only pages result in a 2-3mb file, which clogs email servers. Overall decent, with better scanner would be excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Good inexpensive printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works quickly wirelessly. Makes great double sided prints color and black and white, Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, looks like great ink plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than average to install and printing is excellent. My first project was two-sided CD jewel case insert. Test run on standard paper proved perfect alignment; test on card stock took some time to perfect -- mainly because the paper was 11 1/16" (not exactly 11") and thicker. But three tests produced the correct results; 25 copies perfectly aligned! The Instant Ink plan appears to be far superior to buying replacements; though far from empty, the new cartridges have already come in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, printing quality is good for the price. Prints pretty fast and the touchscreen is super user friendly and good. Scanning could be a little faster though. Overall, a very good printer. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great so far... good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this printer for 1 month so this review is limited to my experience over the last month and why i can't give it 5 stars today. Easy set up even for non tech folks. Love that i can send print jobs from my phone as long as the Wi-Fi is on. Now if i click on an article or recipe from my smartphone or tablet i can send it right to my printer. Enrolled in the HP ink program as well so now i dont have to worry about conserving ink or running to the store if i run out of ink. These 2 purchases have made my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    H P printers are a great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer; very reasonably priced, ink is also reasonable and it's easy to operate. Prints clear, vivid pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous HP Office Jet that lasted many years with this one. So far I have been very pleased with it. It is not quite as fast as my previous printer but does the job great. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our older HP printer/photo all-in-one printer failed; I purchased a highly recommended all-in-one printer (without photo printing). It has performed very well and prints quickly. We don't miss the photo printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use pinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a printer that was just over a year old that suddenly just quit working so I was hesitant to buy another HP , but we love this one & did get the extended warranty on it , just in case . Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the lowest cost printer I have ever purchased. It is terrific. Easy to set up, does everything I need and want. Still can't believe It was less that $100. So pleased that the salesperson recommended it.

    I would recommend this to a friend