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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, printing quality is good for the price. Prints pretty fast and the touchscreen is super user friendly and good. Scanning could be a little faster though. Overall, a very good printer. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great so far... good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this printer for 1 month so this review is limited to my experience over the last month and why i can't give it 5 stars today. Easy set up even for non tech folks. Love that i can send print jobs from my phone as long as the Wi-Fi is on. Now if i click on an article or recipe from my smartphone or tablet i can send it right to my printer. Enrolled in the HP ink program as well so now i dont have to worry about conserving ink or running to the store if i run out of ink. These 2 purchases have made my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, looks like great ink plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than average to install and printing is excellent. My first project was two-sided CD jewel case insert. Test run on standard paper proved perfect alignment; test on card stock took some time to perfect -- mainly because the paper was 11 1/16" (not exactly 11") and thicker. But three tests produced the correct results; 25 copies perfectly aligned! The Instant Ink plan appears to be far superior to buying replacements; though far from empty, the new cartridges have already come in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Good inexpensive printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works quickly wirelessly. Makes great double sided prints color and black and white, Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous HP Office Jet that lasted many years with this one. So far I have been very pleased with it. It is not quite as fast as my previous printer but does the job great. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use pinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a printer that was just over a year old that suddenly just quit working so I was hesitant to buy another HP , but we love this one & did get the extended warranty on it , just in case . Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our older HP printer/photo all-in-one printer failed; I purchased a highly recommended all-in-one printer (without photo printing). It has performed very well and prints quickly. We don't miss the photo printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the lowest cost printer I have ever purchased. It is terrific. Easy to set up, does everything I need and want. Still can't believe It was less that $100. So pleased that the salesperson recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    H P printers are a great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer; very reasonably priced, ink is also reasonable and it's easy to operate. Prints clear, vivid pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 6978 OfficeJet Pro replaces my old HP7525

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ancient HP7525 printer has been having issues for over a year and over the weekend it finally stopped printing black ink. It was time for a replacement so I wandered into our local Best Buy and was immediately assisted by Austin, a very knowledgeable Best Buy Blue Shirt. I explained what I needed and he suggested this printer. I normally print 7-8 22-28 two-sided newsletters each month (in color) to mail to car club members who don't have access to email. Going over the options available I decided to purchase this printer, took it home and installed it with no difficulty. My Windows 10 computer immediately recognized the printer and I was up and running immediately. Being able to have my old printer removed from my trunk for recycling was an added bonus (and I didn't have to do any heavy lifting!). I always use HP inkjet/deskjet printers for color printing (I do have a Brother b/w laser printer for b/w only printing). I am very pleased with the printer, it's ease of installation and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement All-in-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little larger than my earlier HP and so far seems a lot easier to use. I have tried the ink service this time and will see how that goes. My disappointment with HP is the cost of the ink, relative to the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement that was long over due, it was easy to set up and get connected, it allows me to print from my phone through my home wifi. I haven't printed much yet but I am scanning documents and copying many documents every day so far no problems with this printer, for the cost it is working out very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP OFFICE JET 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer to replace the previous series printer that died after 5 yrs and succumbed to a lightning strike. Easy to operate and the EASY TO USE FAX is great. Self feeds...multi pages and 2 sided printing...add blue tooth and youve got it all...I print from a desk top and 4 different laptops without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It does it all. Print, copy, scan and fax. Great quality for printing. Easy to set up and does wireless printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Does everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace an older HP All-in-One that was struck by lightning. I really like that it is wireless. I used the wizard to set it up, but had a problem with getting it to work with my iPad. I had to contact HP support to get that to work. Seems there was an issue on how it connected to the wifi network. I had to re-run the wizard to make the changes. There were no clear instructions on making configuration changes. Spent 2 days trying to get it to work. Otherwise, prints, scans, copies great. Have not tried to fax yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Easy to use, Good Quality, Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Wireless

    Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product after comparing with many printers, this one is very affordable, and best wireless, fast printer. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually suprised at the print quality considering the primary use is business. Proposals and other presentation documents are as good as the large copier at the general office. Print speed isn’t bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Nice home printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much nicer than our older OfficeJet Pro printer. I especially like it being wireless and being able to feed papers in to copy. Setup was easy. Output looks great. Price is right. You still need to have all the colors installed even for black & white printing. I wish the ink cartridges were cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this printer on sale when my old one died a couple weeks ago, I haven’t had any problems whatsoever and it does everything it advertises to do and I recommend it to anyone looking to get a new printer.

    I would recommend this to a friend
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