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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quick setup and reasonably priced. I really like the HP ready InK option as well. Ink comes right to your front door!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    great replacement printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace a 10 year old 6200 series AIO and this was the closest "new" model to what I had. Very happy with it so far, setup was very easy and love all of the new features(wireless, remote printing, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the necessary functionality. Fax capability not necessary in today's world. Easy to set up and use. Print quality not as good as I would prefer, but I'm satisfied for the price I paid I got a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Functional, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use, has many functions, print quality is good, reasonably priced, ink is not too expensive either

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Easy to use, Good Quality, Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great wifi printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different functions that this printer has, such as being able to print a document from my cloud. It also prints quicker than my old printer. This printer also doesn't make as much noise while printing. The app that works with the printer gives the user up to date information on ink levels. Overall, huge upgrade from my last printer and would definitely recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer was easy to set up, is fast and easy to operate. It’s a little noisy but I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Nice home printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much nicer than our older OfficeJet Pro printer. I especially like it being wireless and being able to feed papers in to copy. Setup was easy. Output looks great. Price is right. You still need to have all the colors installed even for black & white printing. I wish the ink cartridges were cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my HP printer a little over a month. I have not found any flaws with this printer. It was very easy to set up connecting to my WiFi including my iPhone. Printing and making copies are very clear almost are as good as a laser printer. I was a little confused when I needed to scan but eventually figured it out. Then again I am not computer savvy. Overall I really like this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately our printer died and we needed to get a printer quickly. The Hp 6978 was a step up from our old printer and we are enjoying the additional features. It has two sided copying, scanning and faxing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but works great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it will get the job done and prints just fine. Setup would be moderately difficult for someone with below-average technical experience. But it is LOUD. If you’re looking for something quiet, this isn’t the one. It does print pretty quickly with respect to other printers though so the ruckus doesn’t last long.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this printer! Easy setup, fast printing, wifi printing, great features to copy, scan, and many more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 5 out of 5 stars

    Great all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around printer, good color and details, easy to navigate and maintain. Affordable. Wireless is the only way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great family all in 1 printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer. Does the job for the whole family. Works well wirelessly on the house network. Joined the automatic ink program and was pleasantly surprised then the first ink cartridge replacement arrived 2 days before they were required. Overall, the printer has worked flawlessly with better throughput and quality than the similarly priced Epson product that it replaced. Love this HP product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use out of the box. Great quality for price point. Only used for first 2 months (which was not much use at all) and printer issue required HP send replacement. Not happy with having to replace it or that I couldn't get a replacement from Best Buy. Will chalk that up to experience, but HP was very responsive and even 2 day shipped so we could get back to using it. Best Buy reps very helpful with any questions or issues and both Best Buy and HP have been very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi function printer for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this all in one unit to support a small home based business. I needed to be able to print, scan, fax, email, etc. I needed the ability to scan more than a single document at a time. I liked being able to put multiple documents on the scanner and scan all of them to a single file. I wanted to be able to replace colors individually and I wanted the XL size black ink; yes, I got everything I needed and wanted. So far, no issues and I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Dont Hesitate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had experience with many awful printers in the past. This printer set up is easy, with clear directions. Printer works seamlessly with all functions. I love being able to print so easily from my phone. The HP instaprint appears to be a legit form for replacing ink at a reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gret product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased different printers in the past and I've had very negative results, unlike HP. HP has always under promised and over delivered. I like the printer and it's very easy to connect and register.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is pretty nice. It was between this one and an Epson that was a little cheaper. I am glad I picked the HP. It is easy to use, the color looks amazing, and the ink isn't too badly priced either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Canon MG5320 printer quit working for no apparent reason per some bogus error message about some alien part inside, I decided to switch back to HP. I couldn't be happier. Easy set up and operation.

    I would recommend this to a friend
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