Customer Ratings & Reviews

Highly recommend this printer! Easy setup, fast printing, wifi printing, great features to copy, scan, and many more.

Unfortunately our printer died and we needed to get a printer quickly. The Hp 6978 was a step up from our old printer and we are enjoying the additional features. It has two sided copying, scanning and faxing.

It print really nicely clearly and it prints pretty fast

Great all around printer, good color and details, easy to navigate and maintain. Affordable. Wireless is the only way to go!

The printer was super easy to set up. My last HP was glitchy all of the time, I would have to turn it off and on or go into my spooler settings and restart it. This printer just works, it is that simple. I press print from my phone or my computer and I get what I asked for. Great value. Good print quality.

Very easy to use out of the box. Great quality for price point. Only used for first 2 months (which was not much use at all) and printer issue required HP send replacement. Not happy with having to replace it or that I couldn't get a replacement from Best Buy. Will chalk that up to experience, but HP was very responsive and even 2 day shipped so we could get back to using it. Best Buy reps very helpful with any questions or issues and both Best Buy and HP have been very easy to work with.

I havent used the scan feature yet but printing has been great.

Really like this printer. Does the job for the whole family. Works well wirelessly on the house network. Joined the automatic ink program and was pleasantly surprised then the first ink cartridge replacement arrived 2 days before they were required. Overall, the printer has worked flawlessly with better throughput and quality than the similarly priced Epson product that it replaced. Love this HP product!!

I purchased this all in one unit to support a small home based business. I needed to be able to print, scan, fax, email, etc. I needed the ability to scan more than a single document at a time. I liked being able to put multiple documents on the scanner and scan all of them to a single file. I wanted to be able to replace colors individually and I wanted the XL size black ink; yes, I got everything I needed and wanted. So far, no issues and I would purchase this again.

Easy set up. Seems like a solid printer. Haven’t used it enough to give complete review.

I have purchased different printers in the past and I've had very negative results, unlike HP. HP has always under promised and over delivered. I like the printer and it's very easy to connect and register.

This printer is pretty nice. It was between this one and an Epson that was a little cheaper. I am glad I picked the HP. It is easy to use, the color looks amazing, and the ink isn't too badly priced either.

Okay let me start by saying I had to purchase (well I think I had to) because my old HP Photosmart 6520 stopped printing black. Now I know that maybe I could had done some do it yourself cleaning of the print heads but that is yet to be determined. So going to Best Buy this was on super sale I think 50% off. They said they are coming out with a new model soon to replace this one. Now is that smart to buy soon to be outdated equipment again time will tell. I like the fact that is has an out document feeder that scans and prints both sides as long as you tell it the original is two sided. Love that for bank statement. I know how gets bank statements anymore (I do). But the other things are two sided docs that you would like to either scan or print so it a great feature. I think the ink is going quickly so not sure if that's good or bad. Note the salesperson said "don't turn off your printer, if you do that could cause your printheads to get clogged. When the printer is left on it will cycle through something that will keep the print heads from clogging." So doing that out of the blue your printer will cycle through something and you go who is trying to use my printer. It's just doing that on it's own no worries. I do find it's not that easy to print from my laptop. I could just have a setting wrong but it can't find it. I have to find it every time I want to print from my laptop. WiFi set up seemed to work smoothly. It was up and running in no time and scan to computer worked well also. Have not set up the fax (who faxes these days with email...see I have moved forward on that subject) not totally in the stone ages.

After my Canon MG5320 printer quit working for no apparent reason per some bogus error message about some alien part inside, I decided to switch back to HP. I couldn't be happier. Easy set up and operation.

It prints clearly and quickly. It’s easy to install and to use. It’s a great product for its price range

Have had experience with many awful printers in the past. This printer set up is easy, with clear directions. Printer works seamlessly with all functions. I love being able to print so easily from my phone. The HP instaprint appears to be a legit form for replacing ink at a reasonable cost.

I was a little concerned by some of the reviews listing difficulties connecting wirelessly but my old HP printer died so I needed a replacement. I researched on line and decided on the HP 6978. I was pleasently surprised by the low sale price. The instructions were limited but the setup was mostly automatic. I used the WPS button on my Net Gear router and had no problem connecting to my network. Everythink works as it's suposed to. I would definately recomend this printer.

I loved my Hp OfficeJet Pro 6978 All In One Printer. This was actually my replacement from my first one. They are so easy to use and print so well except sadly they both only lasted me just short of two years. Thankfully Best Buy stands behind their warranty. They no longer see this model. Normally I would recommend it because it is a good price and a good printer except that it's only a 2 year printer.

I bought this printer for home-office use. Easy set up and works great. Fast printing. Great price.

Holds 200 sheets and works fast, nice style and look, wireless and not too big for an average size desk