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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for scanning, printing....have not used fax yet. Very good print quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good printer also very easy to use. I have enjoyed using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and works great. Very happy with buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all-in-one printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and easy to set up and use. It is more than adequate for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to print right away. Great price for HP all in one. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and quick install!! easily understood screen. individual color cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer great price, ink is expensive. Print quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Very easy installation. Great printer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and inexpensive multi task printer. Not too big and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It's a exellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good all in one, print a beautifull picture and have an exellent service

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! It prints so fast! I would recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and a great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP printer needed to be replaced so we got on Best Buy.com and the Office Jet Pro 6978 looked like the one to buy. We were looking for an all-in-one with a feed tray and the 6978 fit our requirements. Ordered it online and picked it up at the store. Took it home, read the directions and set it up; NO PROBLEMS! My wife and I are happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    REPLACE OLDER PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy, but up until now, has performed to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few times, but easy connect and quick printing/scanning.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent printer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace another HP printer. I needed a printer quickly and this was the only HP in stock. It is very loud when printing or just going through it's warming up procedures. I'm not sure it will work for a small tax practice, so I will probably add another HP printer before January.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Mom needed a new printer and this is easy for her to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good quality product for the price. ease of use is nice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable sales person newer version was on sale and cheaper than older version

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and efficient for my needs. Best printer I have ever purchased!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer With Cautionary Tales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for the price, and the ink refills seem to be affordable, right now. I did not realize that when using the automatic feeder, you can use duplex scanning, which is valuable to me. CAUTION: Just hope that your printer works flawlessly. The HP support agents are fast approaching the horrible service received from Amazon, Comcast, and ANY health insurance company.

    I would recommend this to a friend
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