Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to start up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to print right away. Great price for HP all in one. Very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice print quality, does "printer maintenance" too

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 10 year old HP printer that was just worn out. I average about 120 pages per month. This printer has a high page per minute rating, and does print fast. The wireless printing has been very convenient. What I do not like is that on average, when starting to print for the first time that day, it will take approximately 2 minutes to print a page, saying "doing printer maintenance" It has done this from day one, and does not seem to be related to how many pages have been printed (print 2 pages one day, and the next day it has to do maintenance). This is very annoying, and makes me wonder why I paid this price for this printer when I could have spent less than half the amount and had the same overall speed or better with a different printer. There is nothing more annoying than needing one page printed, and waiting 2 or more minutes to get it, while the printer is doing maintenance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great and prints quickly. Print quality is very sharp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer great price, ink is expensive. Print quality is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent printer !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace another HP printer. I needed a printer quickly and this was the only HP in stock. It is very loud when printing or just going through it's warming up procedures. I'm not sure it will work for a small tax practice, so I will probably add another HP printer before January.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and a great printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP printer needed to be replaced so we got on Best Buy.com and the Office Jet Pro 6978 looked like the one to buy. We were looking for an all-in-one with a feed tray and the 6978 fit our requirements. Ordered it online and picked it up at the store. Took it home, read the directions and set it up; NO PROBLEMS! My wife and I are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Printer! It has everything I need and works well! love that it is WI FI.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! It prints so fast! I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few times, but easy connect and quick printing/scanning.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    REPLACE OLDER PRINTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy, but up until now, has performed to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent printer for the cost, easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for the money & for home use. Setup out of the box is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good basic printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and inexpensive multi task printer. Not too big and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Cheaper to buy the printer than to purchase ink for the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all-in-one printer for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and easy to set up and use. It is more than adequate for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Mom needed a new printer and this is easy for her to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Works great for my home office. Quick enough for ow volume printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer was an HP and it was great hoping this one will be as good and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, dependable, and gets the job done over and over again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and quick install!! easily understood screen. individual color cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for every day use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work IT, so I appreciate an easy to setup printer and this was that.

    I would recommend this to a friend