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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and does everything I need. I love the features and the sale price was even better.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and quality printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and produces quality printing and scanning .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this at the moment - set up was easy and I have had ink delivered already

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You get a lot for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good instructions. I'm still learning, but so far, works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good print quality. Copier works good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy to set up and works great with my iphone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and outstanding quality product. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for copying, faxing and scanning pictures, documents and creating pdf's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is this printer worth the problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My previous printer lasted two months before a paper jam caused it to fail. The lack of printer repair companies is a real problem. The fact that each color is a separate cartridge is not a design I care for but am forced to accept.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup but Need Better Driver for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same model for under a month when print quality started to degrade. Tried self cleaning and calibration without effect. Took printer to Best Buys and they promptly gave us a new printer, so will never know what the problem was if it doesn't happen again. The new one is working fine now. What would get HP the fifth star would be a Mac interface application that worked the same way the Windows driver does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does the job well. I like the scan and 2 sided copy feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer is good; setup was not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself is good. I am still having trouble installing HP Smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg love my printer so easy to use kids love it didn't have go through alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price for a Multifunction Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer at a great price. True multifunction capability, including printing, scanning, and fax function. The blue tooth capability makes placement of the printer very flexible. Of note is the internal 2 sided printing function. It allows 2 sided printing without the necessity to physically turn the page over. Printer cartridges are reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this printer for the money. High quality and very fast. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect home printer,fax, copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the most reliable printer/fax/copier we've had. Like it lots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Workhorse of an All-In-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another HP All-in-One and loved it. I decided to switch to another major brand, but didn't like it after 6 months. I came back to HP and I am so glad I did. HP ink installs quickly and flawlessly. It recognizes the original HP cartridges the first time, not the 20th time with the other brand of ink.It handles everything I need it to do. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Inexpensive addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an easy install. Simple to maneuver. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. No issues so far since I bought it over a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with this printer. East to change ink & paper.

    I would recommend this to a friend
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