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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 10,498 reviews
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds 200 sheets and works fast, nice style and look, wireless and not too big for an average size desk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP printer It’s a great printer and the instant ink feature is on of the main reasons I bought it it was very easy to set up and very fast printing the only down side was trying to get the ink installed at first trying to get the cover off the cartridges was a little difficult but once I got them off they went in with no problem And transferring my instant ink account from my old printer to the new one was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research due to the amount of printers on the market. I also got a referral from someone who uses this model. I stick with HP and this is an upgrade. Good choice. Easy set up. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't get if teacher using for copies - WIFI Admin

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for teachers. I LOVE this copier but as a teacher, I would get a printer that allows use of automatic cartridge ink notification. WIFI will not work with most schools for order ability/restocking without worry. Was expensive to buy out of pocket. But great printer. Especially if you are lazy and don't want to walk all over the place for copies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a large commercial print shop, and for years my family has just emailed me color files that were needed for school, etc, and I would run them out and bring them home. When our old monochrome laser printer at the house finally died, I had to get something to replace it. Have always been impressed with HP products, and this little inkjet is no exception. Super easy to set up, fast, nice quality printing, and a great, VERY easy to use scanner to boot. Couldn't be happier for what we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Printer for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer gave out and I needed a replacement. I just wanted a 3 in 1 without a lot of extras. This printer fit the bill. HP always makes good printers, in my experience. Easy to setup to talk with my computer. Scan and Copy are both simple as well. I didn't pay a lot of attention and realized when I got it home that it only prints 8 1/2 x 11. I decided it's not a big deal since I really don't print much that's legal. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old HP office jet printer died after about 16months; we just purchased this one to replace it. Ink cartridges are not too expensive and we like the online capability to print from phones, laptops, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used my hp for a short time, but really like it. The directions for setting it up were easy to follow. It worked the first time I attempted to print. I have also made copies with no trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A very good home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had anHP printer/fax/scanner and after about 9 years, it gave up. A very good run. This printer is faster, and works well with IOS so I can use my I-pad and phone with it. Nice to have that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ALL in ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this all in one. I did have to download the drivers to my computer but that was it! I could print from my phone before I downloaded anything which was good for me too. Overall great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Good printer works and connects great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up and works great on the wifi connection. Like the large paper storage tray. Prints as fast as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use in my small home office. Not much printing but a lot of scanning. The small amount of printing I have done is fast and clear. The scan is high quality and the OCR software is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices. Even better when the price dropped the following week. Easy to use and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly with all our devices. Connects each and every time. Prints color and black and white. Single sided or double sided. Very pleased with this all in one machine. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No more search

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never choose another brand if it is not a HP, the quality of printing is great, color and blck cartige are not expensive at all and price from both products ( printer and cartiges) are affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED A PRINTER AND THIS ONE SEEMS TO BE OK. IT IS EASY TO USE AND SO FAR I AM HAPPY WITH IT. THE LAST PRINTER I HAD HELD UP FOR MANY YEARS, AND I HOPE I GET THE SAME LONG SERVICE OUT OF THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great prints. Love that I can print from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used HP for my printing needs. The ink cartridges are cheaper than the competitors, its easy to install the software, Print quality is great and the price is much less as well overall. I print a lot for my kids homeschooling and the only complaint I have it if you use the thickest cardstock paper grade it will stop printing that paper grade after a few uses. It will still print the thinner cardstock and regular paper ok though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    overall a great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for an all inclusive printer. good clear copy, easy set up and excellent support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - is easy to install if you want to go wireless. If you want a hard hook up, the unit does not come with the cord to do so. The option to hook up wirelessly or manually is geared to wireless and creates issues with the fax if you connect with a cord. The print job is great and easy to navigate whether printing everyday sheets or color photos. All turn out great.

    I would recommend this to a friend
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