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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 10,498 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer. It prints clearly and precisely in black/white and color. It is a fast printer and works well with my Mac. Have not used it to print pictures or wirelessly off my phone. Although it is capable. I bought it to print documents frequently but not everyday. Nor do I print a lot. Not usually. Don't let the price foul you. It is a great printer. Would be perfect for students-either college or k-12.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, wireless and blue tooth enabled, good print results, good value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    NIce product once it is setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very efficient and has a nice footprint. Unfortunately you are on your own to go to HP.com to install the necessary product to use all its features. Very time consuming. Ended up downloading packages that really were not necessary. This product replaced an older model (same type) printer that came with a CD and was much easier to get up and running. Still the product itself is more than satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my printer, but run from insta ink!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer two years ago and it’s the best decision I have ever made. My ONLY dislike is insta ink…people buy your own ink. This subscription is not worth it. Look it up and see for yourself. If you miss a payment, guess what? You can’t print!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality copies and scans. Easy to use. Love that it’s screen touch & wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great e-printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Connected to laptop, iPhone and tablet seamlessly. Can scan to phone or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, quality printing. like the wireless option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on wireless. Good quality printing for a basic low end printer. We first bought a Canon that was 3 times more and no matter what we tried could not get it to recognize wireless printing. Returned it; went to BB and bought this one. Where I had spent a whole evening on the Canon, this one took under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much, plug in, connect to you router and print from any device on the same WIFI connection. We print from 3 different types of computers, Iphones, Android phones and Ipads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a couple of weeks and it does a good job of printing. I can't say how it will be in the future, but as of this moment it works as well as I would expect for a new printer. Set up is simple enough, although it is done in pictographs and no written instructions came with it. The printer itself will guide much of the installation with instructions in the control panel display.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Fast Easy Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using HP printers for over 25 years. By far, this is the best of all of them. The auto feeder makes copying, scanning mutiple pages very easy. The scanning and printing is fast and clean. The wireless is very effective. By using HPs Ink program, you will never run out of ink and it costs much less than if you were going to buy it, when you need it. It is mailed to you automatically, when the printer senses it is running low.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my sister as a house warming gift. She works a lot and her son has school projects and papers. The printer was easy to setup, and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer went out so, we had to replace it asap. The HP Officejet 6978 Wireless All-In-One was delivered crazy fast, and the nice delivery guy even brought it in for me because I had just had shoulder surgery. The printer works really nice, does it's job well. Has other features I haven't had a chance to use yet. I am having difficulty printing from my phone, but I believe it's user error...lol

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is a good value at $90, but is a bit slow. For home use it is OK, but for a little ,more money you can get a much faster printer. It does everything we need it to do though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy on a HP printer costing $170 Normally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $86 on Black Friday. Heck of a deal. Prints 2sided and it works great. Used the internet and P/U the next day at store. Forgot to get my Best Buy points I think..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer - great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect all in one device! I can print from my iPhone, scan, and fax from the same device!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Purchased for my Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and Myself absolutely love this printer. Very easy WiFi Setup, print quality is great, just wish the staff where a bit more knowledgeable about the printers they carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Office Jet Pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small office environment. Easy set up! Clean & Sharp copies . HP mobile app complements the additional features on the machine(i.e. scanning, email and document storage)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Surprisingly Efficent..!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this point the 6978 works very well, I especially like the 2 page printing....My last HP printer I had for 11 years.....I'd like to make its quality and performance....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 5 out of 5 stars

    Very Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a very reasonable price. Easy set up, can print from Apple or Droid devices.

    I would recommend this to a friend
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