Customer Ratings & Reviews

Good printer / scaner and a good price. I have had this printer for about a month and am very happy with it. My previous HP Printer lasted for 8 years so hopefully this one will to!

I bought this printer to replace another 697x that stopped working. I might have bought a different printer altogether, except I just spent $70 on new ink for my old one. This printer does a good job with everyday printing. It does OK with photos, but if you're going to be printing lots of them, get a photo printer. The #1 selling point for me is that this has 1 cartridge for each color, not a tri-color cartridge. It bugs the heck out of me to toss a cartridge that is empty for one color but still has ink for another. General advise, not specific to this printer. If you don't print regularly, like at least once every couple of weeks, an ink jet might not be a good choice. I've had many printers die over the years because the ink dries and clogs the print head and there's no good way to open it up again.

Product is very efficient and has a nice footprint. Unfortunately you are on your own to go to HP.com to install the necessary product to use all its features. Very time consuming. Ended up downloading packages that really were not necessary. This product replaced an older model (same type) printer that came with a CD and was much easier to get up and running. Still the product itself is more than satisfactory.

easy setup, wireless and blue tooth enabled, good print results, good value for the price

This is an awesome printer. It prints clearly and precisely in black/white and color. It is a fast printer and works well with my Mac. Have not used it to print pictures or wirelessly off my phone. Although it is capable. I bought it to print documents frequently but not everyday. Nor do I print a lot. Not usually. Don't let the price foul you. It is a great printer. Would be perfect for students-either college or k-12.

I am currently getting acquainted with my new HP OfficeJet Pro 6978. It's an all-in-one printer, just like my HP OfficeJet Pro 5740, and it does allow for a much more generous load of copy paper, but I do prefer the 'output-tray' on the older 5740 model, which was simpler and sturdier.

Great quality copies and scans. Easy to use. Love that it’s screen touch & wireless

Nice size and super easy to set up for a not tech savvy person! I like that it is black and not white as most options are. Price waa right for all the options. Bonus it uses the same ink my last printer used as i has just bought all the colors.

Easy set up! Connected to laptop, iPhone and tablet seamlessly. Can scan to phone or laptop.

I have had this a couple of weeks and it does a good job of printing. I can't say how it will be in the future, but as of this moment it works as well as I would expect for a new printer. Set up is simple enough, although it is done in pictographs and no written instructions came with it. The printer itself will guide much of the installation with instructions in the control panel display.

Easy to set up on wireless. Good quality printing for a basic low end printer. We first bought a Canon that was 3 times more and no matter what we tried could not get it to recognize wireless printing. Returned it; went to BB and bought this one. Where I had spent a whole evening on the Canon, this one took under an hour.

The printer works excellently So far no issues at all

Pretty much, plug in, connect to you router and print from any device on the same WIFI connection. We print from 3 different types of computers, Iphones, Android phones and Ipads

Our printer went out so, we had to replace it asap. The HP Officejet 6978 Wireless All-In-One was delivered crazy fast, and the nice delivery guy even brought it in for me because I had just had shoulder surgery. The printer works really nice, does it's job well. Has other features I haven't had a chance to use yet. I am having difficulty printing from my phone, but I believe it's user error...lol

Been using HP printers for over 25 years. By far, this is the best of all of them. The auto feeder makes copying, scanning mutiple pages very easy. The scanning and printing is fast and clean. The wireless is very effective. By using HPs Ink program, you will never run out of ink and it costs much less than if you were going to buy it, when you need it. It is mailed to you automatically, when the printer senses it is running low.

I bought this printer for my sister as a house warming gift. She works a lot and her son has school projects and papers. The printer was easy to setup, and has been working great!

Printer is a good value at $90, but is a bit slow. For home use it is OK, but for a little ,more money you can get a much faster printer. It does everything we need it to do though.

Purchased for $86 on Black Friday. Heck of a deal. Prints 2sided and it works great. Used the internet and P/U the next day at store. Forgot to get my Best Buy points I think..

Purchased for use in a school environment. Unfortunately, due to restrictions imposed by the school/district, the printer cannot be connected directly to the web and so had to bring a personal laptop to be able to use it, but when connected via usb to laptop it works great. Just haven't been able to test the conencted features and can't use the instant ink feature.

This is the perfect all in one device! I can print from my iPhone, scan, and fax from the same device!