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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Purchased for my Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and Myself absolutely love this printer. Very easy WiFi Setup, print quality is great, just wish the staff where a bit more knowledgeable about the printers they carry.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer - great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect all in one device! I can print from my iPhone, scan, and fax from the same device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Office Jet Pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small office environment. Easy set up! Clean & Sharp copies . HP mobile app complements the additional features on the machine(i.e. scanning, email and document storage)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Surprisingly Efficent..!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this point the 6978 works very well, I especially like the 2 page printing....My last HP printer I had for 11 years.....I'd like to make its quality and performance....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 5 out of 5 stars

    Very Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a very reasonable price. Easy set up, can print from Apple or Droid devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, HP Instant Ink is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the OfficeJet Pro 6978 to replace my OfficeJet Pro 6968 which died due to printhead failure. I hope this printer lasts longer! This printer is operating well and prints well. I was glad I had the 2 Yr Replacement Policy on the old printer. I had signed up for the HP Instant Ink program on the old printer and signed up again on the new printer. It is a great program! Greatly reduces your cost of replacement ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Get's the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, quality prints. Copy speed is moderate-fast. Scanning large stacks to USB slow-moderate speed. Overall, a good workhorse printer. I've purchased 5 for the office staff.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly used for school, prints fast and wirelessly. Setup was easy, and didn't need to install on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HP6978 Good Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP All-in One is a great product. It is wireless, good capacity, and good functions. Occasionally I need to fax many pages and mobile faxing can take along time, with this unit has fax stand alone too, just plug into phone jack and fax away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but the website would not let me enroll in the auto paper option. I will need to try it later, but it did not impede me from getting printer operational quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have able to print any and all my paperwork with no problems. Print is clear and very quick even when printing double sided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy Small Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several staff members who work remotely from home and all have this printer. They are user-friendly and rarely if ever have paper feeding issues. Good little printer if you aren't doing high volume printing. We all appreciate the flash drive port option and it nicely fits on top of a file cabinet. If you work from home or have a tight workspace, this is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Excellent all-in-one wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my venerable HP 2610 all-in-one printer and this model quite ably fit the bill. With the upgraded wireless technology and Instant Ink program, it was a no-brainer. Easy set up and alignment. Impressed by it’s quiet operation and smooth networking across several other devices. Well worth the price, which BB was willing to match as well as give me a credit for recycling to old printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all-in-one is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP all-in-one printer, copies, scanner, fax as a replacement for one last during Hurricane Harvey. The new one ease of set up was great and the HP performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Very nice home AIO printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of use the OfficeJet Pro 6978 wireless printer is great for the home or small office. Setup is very easy and connects to home wifi quickly. Everything works once setup is completed and is very quiet. And home delivery of printer ink is very flexible in price. No more wasting ink and paper to re-calculate and align printer heads when powering on like prior HP OfficeJet printers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for our Home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial reaction is very positive, have had for about 2 weeks to replace an HP Envy 114. This one is not as solidly built as the old Envy, but still performs very nicely. Ink is easy to change, feeding multiple copies through for copying is nice feature, and print quality is very good, Easy set up and works better with network than the old one. Very happy with this All in one printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid HP Printer for a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a very nice dependable HP printer...Prints very good and moderately fast I use it for my home office and I do a lot of keyword research etc and I’m always printing docs from some of my keyword tools etc and it does a great job Obviously the ink they give you is trial use only...So make sure to buy some while your there at Best Buy I’d highly recommend signing up for their ink program as well, they send you ink automatically (HP) that is since they can tell what your levels are at being online It does a fantastic job also printing from any Apple or Android phones and tablets without a hitch You may also want to get an actual printer cable as well just in case you’re having internet issues...I highly recommend this printer If you’re looking for a solid printer that does pretty much everything a printer does then buy this one It was less than $200 minus the extra ink and cable that I bought with it but still with everything less than $265 If you have a business at home then it’s a business expense I’ve never had any HP printer issues You have my recommendation and I’d say I’m a power user

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    Officejet Pro 6978 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good older design printer that replaced my original 6978 which I had alot of trouble free use on. Perhaps not as fast as the new design printers, but performs the printing/faxing/scaning/copy well. Have not had issues with paper jams on this model also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a multifunctional printer for my home office. This one fits perfectly. Love that it prints on both sides and saves time and paper. So far this unit has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer but it is a little loud during initial start up. Works well for what I need it for (scanner, printer). I do not use FAX so I can't speak to that subject.

    I would recommend this to a friend
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