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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy and wireless printing is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great. Fast and reliable. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to setup. I have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, simple to operate, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our great HP computer. Love that it's wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, working well so far and I recomend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner East feed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this printer/scanner love the ease of all the features

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with the speed and quality of this printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good intermediate printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. Easy to set up. Best Buy sale price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 50 % off made this a great deal. Easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This printer SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start it made clunking noises (should have returned it but didn't). Started displaying "print head problem" message, then completely stopped working just a few days after warranty expired. Contacted customer service and got a case number reference, but never heard anything after that and unable to reach any live person to follow up. Incredibly, this design has a non-removable print head! We will be buying a DIFFERENT BRAND printer unless Best Buy can rescue this situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 6978 machine was easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box and running in less than 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to set up. It is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new printer easy to set up and print from

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a little printer it does a lot. Please buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multifunctional printer is a very good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is good and speed is much faster than our old hr deskjet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a beauty. And the Black Friday weekend price was unbeleivable - plus an additional 15% off for turning in my old printer! (Great Best Buy policy!) Installation and setup was a self-guided cinch. First time i've done it without IT help!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    works great so far/only used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup & picture I printed came out beautiful.

    I would recommend this to a friend