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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Prints fast. Easy to connect via wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well connected to offline laptop via usb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use in a school environment. Unfortunately, due to restrictions imposed by the school/district, the printer cannot be connected directly to the web and so had to bring a personal laptop to be able to use it, but when connected via usb to laptop it works great. Just haven't been able to test the conencted features and can't use the instant ink feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my printer, but run from insta ink!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer two years ago and it’s the best decision I have ever made. My ONLY dislike is insta ink…people buy your own ink. This subscription is not worth it. Look it up and see for yourself. If you miss a payment, guess what? You can’t print!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, with no glitches . Easy to understand directions and on line tutorial. Printer has its own built in tutorials, fax works print quality is very good. Ink is a little expensive but available through third party sources. Print in draft form does not consume too much ink, then best quality when necessary. Loading paper bait cumbersome but not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer after my old one died in hopes of it becoming my all-purpose home office printer and it does everything I need it to. Even though it will get everything done and done well, it's a little slow. I can handle slow so it doesn't bother me, though if speed is one of your priorities you might want to look elsewhere. Scan to email has been invaluable to me. My only real problem is the size of the PDF's when I scan in a 20+ page document. It seems like it scans everything at a high-dpi, high file size image and then splices them all together into a PDF. a 3-5 megabyte document from my super high-end office printers is 20 megs on this one,which causes problems when a lot of people I am trying to email have programs in place to bounce 20+ meg files. I am hoping I am missing an option to lower the file size, but I've looked and not found it. Other than that, if you're not scanning 20 page documents, it's great. Wifi-ready, able to download apps, scan to email, web based printing... It does everything and for the price it's fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Printer,fast and easy to operate. Wireless printing available.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works excellently So far no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    EASY TO USE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think the movie office space and the printer scene...That was me and my last printer. This one is awesome! I finally found a printer I don't want to destroy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable all in one. Easy to set up. Excellent print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and prints with great quality. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless setup is amazing simple lots of great features and the print quality is very nice. sign up for HP instaink its a great way to always have ink.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HP6978 Good Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP All-in One is a great product. It is wireless, good capacity, and good functions. Occasionally I need to fax many pages and mobile faxing can take along time, with this unit has fax stand alone too, just plug into phone jack and fax away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Friendliest Wireless Printer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has to be the easiest most painless to set up and use printer that we have ever purchased. It took longer to remove from the box than what it did to hook it up to our computer. The wireless feature works painlessly. We literally had it up and running wireless in less than 10 mins. And it prints beautifully. we highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer , get one of these if you looking for a printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First printer didn’t work (ink cartridge issue) but return/exchange was easy. Set up easy and a very good printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid printer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid printer! Use it all the time for my business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is fast, easy to use, very east to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is new, so I haven't used it much yet. It is a great size for my computer cabinet. Attractive, works correctly, has all the features that I need.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    Officejet Pro 6978 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good older design printer that replaced my original 6978 which I had alot of trouble free use on. Perhaps not as fast as the new design printers, but performs the printing/faxing/scaning/copy well. Have not had issues with paper jams on this model also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product works exactly as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and operation were easy. The only reason I am giving 4 stars is that some annoying software for other products is loaded with it that is frustrating.

    I would recommend this to a friend
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