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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Friendliest Wireless Printer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has to be the easiest most painless to set up and use printer that we have ever purchased. It took longer to remove from the box than what it did to hook it up to our computer. The wireless feature works painlessly. We literally had it up and running wireless in less than 10 mins. And it prints beautifully. we highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    EASY TO USE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think the movie office space and the printer scene...That was me and my last printer. This one is awesome! I finally found a printer I don't want to destroy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless setup is amazing simple lots of great features and the print quality is very nice. sign up for HP instaink its a great way to always have ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer and Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Setting up printer was easy. Night and day on the scanning. I compared an older scan with the same photo and this one's scan was spectacular.It is way worth the price... which isn't bad for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First printer didn’t work (ink cartridge issue) but return/exchange was easy. Set up easy and a very good printer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is new, so I haven't used it much yet. It is a great size for my computer cabinet. Attractive, works correctly, has all the features that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my prior HP printer and Best Buy happened to have this printer on sale. Very satisfied with it so far. Easy setup, quick connectivity to home network, print quality on what we have printed so far is outstanding. While larger in height than my prior printer, footprint about the same, but higher capacity paper tray. Highly recommend based upon use so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is fast, easy to use, very east to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product works exactly as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and operation were easy. The only reason I am giving 4 stars is that some annoying software for other products is loaded with it that is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my printer, when it started to have a print issue. This printer has a better print quality. The only draw back is the price of the ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer so far. I have not used all of the features as of yet.... I've have only used the regular printing features thus far. So I'm giving it a 4 star

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the double-sided printing and that it can scan from the auto feeder. Love the most is that this printer is HP Instank Ink ready. Setup is easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Value All-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer can do it all and setup is a breeze, I had no issues setting up, just got it connected to wireless then installed HP software on my laptop and cell phone and was printing in minutes. Great quality prints and doesn't seem to burn through the Ink like my last HP printer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great home or small office printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller size, same characteristics like big office printers. About 200- 260 prints before changing the cartridges. It is a great deal for only $100.00

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just as reliable as you would expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used HP, but had to update to a new printer after a move. Tried a Cannon Pixma, but was so disappointed with connectivity issues, I returned it to Best Buy where I had no issues with an exchange. I chose to go back to the HP (OfficeJet Pro 6978 Wireless Printer) because of its reliability and how easy it was to connect and stay connected to my wireless network and HP computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for anyone - small business to home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first CANON printer. I'm very glad I switched!! Easiest set up EVER - from box to first use in literally minutes! And that includes the wireless set up on 2 desk pc's and 2 portable units. Good print quality either regular black & white documents or color graphics. I really appreciate the true colors when printing photos as well. I can see that this is going to be my printer of choice now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Wirless printing works great. Fast for an inkjet printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy and prints well. The size is good for the space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far. The printer was relatively easy to set up and was consistent with the printer that needed to be replaced. We have used the printer a great deal without any problems. Very satisfied to date

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good quality prints and scans. No problems with wireless print jobs.

    I would recommend this to a friend
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