Customer Ratings & Reviews

Just as described with self explanatory instructions. I had no issues with the setup that only took a few minutes to have it ready to use. Printing is much faster than anticipated. Color is bright with color printing and I like the self ordering program for ink through Best Buy.

I have an HP 7500 wide carriage and needed to downsize because lack of space and the 6978 was what I needed. It does everything the larger model did. I just wish HP would provide full ink cartridges with the purchase of a new printer instead of the trial size.

Printers have come a long way. This one has been by far the easiest to setup. Touch screen is easy to use. Download the app and finish the installation on your phone or tablet. Can print anything directly from phone or tablet. Awesome feature! Very easy to use and understand. Highly recommend!

Easy to set up and link to LAN. Easy to link to computer. Copies clear and sharp. Scan to email or computer or memory stick all work well.. reliable performance. Easy to switch paper size, although just one tray.. I am very pleased with overall performance and would stick with this model.

HP - OfficeJet Pro 6978 Printer performing very well so far (6-7 weeks). Had to replace older, otherwise functioning HP printer because black inking no longer worked and could not be fixed. Because of HP "ink cartridge coding", wasted a lot of ink and money trying to fix it!

Have had no major problems, although it has needed to be reset a couple of times after getting some errors. It's been a little frustrating; however, they've been minor issues and nothing that couldn't be fixed with a little patience.

This is an upgrade for me from a five year old HP all in one printer. I like all the features, wifi compatibilty was a must. However there are some scanning features I have not yet figured out with it working with all my Apple/Mac products eg. macBook Pro,iPad air and iPhone 6S.

Our 2 computers are working well with it but only with direct cable connections. Like all appliances today - no manuals to guide us to enable WIFI. Installation instructions tells how to go about it but it does not connect. My last HP Printer had input instructions for IP address.

When the printer works, it's great. The quality is good, the feeder scanner is double-sided, etc. However, its network features are finicky and often require a manual restart. That gets old quickly.

I use my printer all the time and get great results. I wish the color ink cartridges lasted longer. They seem to need replacing often for the little color printing I do.

Overall, it's a quiet and fast printer. Sometimes the printer will print very tiny print and haven't figured out why it's doing it and how to stop it from happening. If I can rectify the problem, I'll sign back in and re-rate the printer.

I purchased this printer for my small business to mostly print off and copy word documents. At this task, it does well. It does go through ink fairly quickly so the large black cartridge and extra color cartridges are a must. Overall it’s a good value.

Not good at all! Skips pages to print if its more than 5 pages

This printer works very well for what I need. I use it at home for personal projects, Sunday school printouts and my grandsons use it for their assignments.

We purchased this printer to replace an HP that was older and jammed when using doc feeder. So far so good with this one! Signed up for instant ink also as we are 45 minutes from an office store and this plan works for us with our other HP printers!

I purchased HP - Officejet Pro 6978 Wireless All-In-One Instant Ink Ready Printer and I am in love with it. It can enlarge photos and you can't tell they were. Great ink quality and fast printing. I haven't used the fax yet but I am very excited to finally send one from home at no cost.

This printer is fast & makes good copies; the control panel is far more difficult to use than the HP OfficeJet 6700 Premium that I had previously ... UNTIL that one locked up at an ink cartridge change.

It’s good printer and all features worked out well. But felt initial catridges are not that great lasted for only very few prints like less than 100. Later it’s good. Except that everything is fine. using app and mobile prints are very common use for me.

I needed an all-in-one when I moved into a new house, and I had previous ownership experience with HP products, so I knew I wanted an HP again. This thing does not disappoint! I highly recommend it if you're looking for something that does everything this does.

This is a great printer at at great price. The wireless printing is great and has all the "all-in-one" features you need. I like the HP ink program as well