Customer Ratings & Reviews

I really like this printer. So far I have not had but one issue with it and that was because power went out and I had to reset it so it would find my network again. Other that this printer has printed everything I have wanted from all over the house.

This printer wouldn't be the best option if you need really fast copies, or if you use a lot of color documents (ink is #SUPERExpensive), but as a basic printer with a few extra "bells and whistles," for the price it was terrific.

Overall I like this product. Easy to copy, print, or scan. The only thing I don't like is that with a recent firmware update, HP makes the printer not function if you use any other brand or compatible replacement ink cartridges (which a lot of us buy because they are so much cheaper). There are some complicated work-arounds like downgrading the printer's firmware, but next time I'm buying a different brand that cares more about customer service than their pocketbook.

No one beats Hp printers for price, dependability, and cost of ownership. Hp instant ink saves money as well as fully loaded features like document feeder, large paper tray, email material to home printer from anywhere, plus apps and energy star rated.

I bought this printer primarily to be a printer for my Windows 10 PC, but also liked the iOS printing feature. I connected it to my network via Ethernet, and it has performed admirably since installation, both from my Windows 10 PC and my iOS devices.

I was really surprised at how easy the setup was for this printer. I was expecting it to be difficult, but I had the printer setup pretty quickly. HP makes great products. And, Best Buy made the purchase process simple.

So far, so good. My hp printer is an upgrade from an old basic printer. I am extremely happy so far, its nice to have a machine that has multifunctions that WORK! We shall see ; ink usage, consistency with no issues with light use.

My printer went out a couple mouth ago before I brought this one. I am very pleased with my HP. I didn’t know anything about when you turn in your old HP you will get a 15% towards a new one. I did just that.

I haven't used all of the features yet but seems to do a fine job in what I have used. Scanning, copying and printing is easy to do. I like that it will print on 8.5 by 11 as well a 8.5 by 14 too. It was difficult to find printers that had that option.

Good printer that takes four separate ink cartridges and prints on both sides. I like that you can print from phone, iPad or computer. Liked the printer so much that we bought one for my daughter when she went off to college.

Not good at all! Skips pages to print if its more than 5 pages

We’ve had a terrible printer, very slow, UNTIL NOW! We love our new HP and will remain true to them forever! This essentially means no more Canon printers! Love their cameras...but not so much their printers! GO HP!!

This is a good printer but uses ink like crazy. When I bought it it was supposed to get instant ink, but when I applied for the program was told it wasn’t part of the program even though it has a sticker on it stating you can get instant ink.

We are very satisfied with the printer we purchased, Hp - Officejet Pro 6978 Wireless All-in-one Instant Ink Ready Printer. The printer is very user friendly and impressed with the added features. Love the instant ink program and always having ink.

Got this at Best Buy and received a great deal of help from the service section of the company. Everything works well and is placed in a proper area. We had some minor difficulties but nothing major. We would recommend this item.

I love the ability to print from my phone, no more single sheet feeding to print on both sides and the ink replacement program is one less task for my busy lifestyle. This printer is also more eco-friendly with separate ink cartridges for each color.

Best printer ever had one befor for 8 yr. And had to get a new. So i bought the same printer lets keep this one for 8 more years.

Printer works as it should. Don't like as well as my old Canon that this replaced. When first turn on printer it is very slow to warm up and be ready to print. Considering price paid and performance I am overall satisfied with it.

I bought this as a replacement for my 7-year old 6600. It's great! I didn't realize when I bought it that it prints duplex, so I don't have to mess with the paper to print on both sides...what an awesome surprise!

Like always great quality uses to much ink for to high of a cost. Bought another printer that uses refillable tanks. Much cheaper and no waste.