Customer Ratings & Reviews

I love this printer. It does exactly what I want it to do. I am so glad I bought it. Have not had any problem with it.

Good copies, everything. Instructions on shutoff are not too clear and you need to push several buttons to get it to anything. time will ease this up a bit since I'm in a learning curve. But satisfied overall with quality and price.

My 6968 printer would not print and it was almost two years old. Geek squad checked it out and told us to get another printer in exchange because we had the warranty. Be sure to buy the warranty for two years.

HP ink is the only way to go!! Never jams in printer and will notify on screen when ink is running low! Great value when on sale. Should of bought two. Next time will stick up!!

It works pretty well for printing and scanning. Haven't tried to do anything else with it. I've had to reset it once already since getting it but overall it's been good.

The printer has been meeting all of my needs at this time. I had some difficulty with the scanner function but it is working well now. Would like better support from HP but get excellent assistance from the Geek Squad.

This is a great entry level ink jet printer that also does more. The scanning function could not be more simple and I love that I can send a document to an email address HPO provided for this printer and it will print my document.

Very pleased with this printer. Fast and 2 sided printing are great.scanning also works good.has been a great machine so far..very happy..

This scanner/printer works well for light duty. It is pretty slow and the scanner struggles with a large scan amount. It also can be a little buggy when trying to print wirelessly. But a good price and works for light duty.

Great printer, fell in love with it. Do more than I thought. Prints both sides. I needed that so much. The price is worth it.

Printer works OK. HP greed and gouging on ink cartridges is now a given, but motivates me to use another of my printers.

This printer has the features i want, without the bells and whistles I wouldn't use. I use the double sided printing quite a bit. I don't print anything fancy - mostly documents. I would buy it again.

Printing quality is good but slow. Has trouble connecting with wife's Kindle. Would not be happy if I paid full price but got it on sale with a trade-in so it's OK.

I was overwhelmed looking for printers. I am now happy to say I purchased this one. It has done everything I have needed it to do, and I have never had a single problem. Highly recommend!

This system meets all my document and image duplication needs. I really like it's ability to capture double sided docs for printing/copying/scanning and faxing. Ink is a little pricey and non HP ink doesn't work very well with the unit.

As my older HP Office Jet 8000 series, made for WIN 7 and earlier was losing some of its functions, I decided it was time to get a new one. I saw that the HP 6978 was at a higher end, price wise, and getting some good reviews. I also noticed that noise was a sometimes complaint. When it went on sale I picked it up thinking that the noise couldn't be all bad. Was I wrong on that. HP should have never released this to market. When it starts to print, the noise that it makes is like no other I have had on any of the other HP printers I've had (at least 8) through the years. Another item is its continued printer maintenance, when 1st using it, for the day. I have never had that as well, in the past. Had I known this was what I was going to experience when buying it, I would have gotten something else. I guess that is why it was on sale, for so long, trying to unload the stock. Stay away from this model or any similar model of HP.

I have been using this printer for a few weeks now and it works well. It has good features, an easy to use touchscreen, and a decent copy speed for a home printer. I like that it can print double-sided so I can reduce copy paper use.

The printer is fine. Sometimes it takes a really long time to print. It feels like everytime I print the printer has to update for ten minutes. Why can't it do that when I'm not trying to print?

I have to fill in fifty words about this printer so here goes .. it was very hard at first I had to call 3 times and spend hours with support to get this printer to work correctly with windows 10 but it seems that so far it has worked..

I love being able to print from my iPhone or desktop. I also bought into the HP ink program and I like that HP sends you how much money you are saving. The printer performs maintenance on its own since it is connected to the internet.