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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 10,498 reviews
  • Rated 4 out of 5 stars

    Printer function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far printer works great. Quality is very good. No problems. As with mostly hp printers I’ve owned, there almost always seems to be some bugs with the management software. But usually nothing that can’t be overcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for what we need, but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is adequate for our needs, which are strictly personal but very heavy. It is not as easy to use as our previous printer, but we are getting adjusted to its little differences and it is adjusting to ours..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has done a great job. Love that it is an AirPrinter! The only thing I'm not sure about is that each color has a different cartridge. I'm used to only replacing 2 not 4! We will see how that works out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Awful! Chooses when it wants to print

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy... which is good because I uninstall and reinstall quite often hoping to get rid of the printing issue. I keep books for my church, and print report often. This printer will print one job, then error our on the next 3 jobs, then randomly print the next job. It print all pages in a job, just doesn't always work when you hit print. I've had it just over a year - and it's going back as I'm done fighting with it. Glad I purchased the 2 year replacement plan! I had a HP before that was amazing. I am disappointed this one wasn't. The print quality was fine. It also scanned and copied fine as well. I also liked the double sided printing. But none of this matters if it won't print!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace another printer. I was able to take advantage of this printer using the same cartridges that my previous printer used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practically Stole It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got such a great deal on this printer, I felt guilty about it. Sale price, credit for old printer, etc. Great buy. The printer is OK to, but with HP printers the printing heads go and replacement is more than a new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    it was great first, and suddenly a issue occured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speed of the printing is great, but all the sudden, it stopped printing in a color. I did not do anything different. I have to called HP to figure this out...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Good functions for small office. I exchanged the other one with this one due this one have auto double side printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Printer is great just for home use. I would not recommend it for an office. I have some experiences where it just takes a while to print because it will run some kind of cycle before printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little printer combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, little slow but produces outstanding results. Photos have very good color aspects, wish the ink cartridges were a little larger. For a overall combo home printer I could recommend this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the versatility of the unit. It's also nice to be able to email documents to it from a remote device. Well priced and worth what we paid for it. Only wish the ink wasn't so darn expensive to refill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Excellent Printer “

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of technology. The equipment does exactly what it says. The automatic 2 sided printing makes it a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is very user friendly and has some great features. Price was reasonable and would for sure purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-in-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last All-in-One was a top-loader. I decided I am permanently done with top-loaders, because they're nothing but trouble. I like how this one feeds the paper. I've been able to print, scan, and copy with this without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plug and print for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to replace a previous version that finally broke. It is the perfect printer for our family of four. It is on our home Wi-Fi and you can print from any device, anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 3-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 3-in-1. Eas set-up; has all the features and support that one expects and wants for a printer/scanner/fax. (Does go through ink quickly, but no more than any other inkjet product.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out fast if you’re constantly using it but it’s relatively cheap to replace it. I bought this on sale and it was supposed to come with a ink card and the associate didn’t give me one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mulifunctional Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multifunctional printer! Meets all of my home office needs! Functions quicker than my older printers.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Paper jams all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer always seemed to have issues staying connected to WiFi network and then paper would jam. Threw printer out after 1 year of frustration. New printer works perfect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just what I needed and was looking for. I purchased this printer for son for college. It has as the functions that he needs. I am happy with the product and glad that I purchased it.

    I would recommend this to a friend