Customer Ratings & Reviews

Replace a printer that only lasted a year. This one has not posed any problems and will soon be entering year two. It also gives plenty of warning when the ink is getting depleted.

A good HP product for home office or small office. Prints 2 sided which reduces the amount of paper used and also the HP ink program is working well. Ink arrived in just days after purchase.

This printer has a lot of features for the price. Although setup was easy, there were a couple of connectivity problems and HP customer service online fixed them to my great satisfaction.

I bought this printer to replace an old, outdated printer. When I got it home, it was the easiest printer I've ever connected. The print quality is great and the features are exactly what I was looking for.

I wasDisappointed when I brought back my printer and had to except a cheaper printer for a replacement

I tried all the functions, fax, copy, print and scan. It worked as expected. No issues so far. The printer menu is stored inside the printer screen, which is very helpful and convenient.

The best part is that I can call them (Geek S) any time because I'm not a tech person so my problem is solved. It really saves the ink! for me it last longer. I'm happy with the printer.

The printer is great, etc. but the set up was a problem. After I called HP for help there was one section of the download that wasn’t necessary and once unchecked the download went smoothly.

If you are looking for an inexpensive average printer to get the job done then this will do the job. Heavy users may want to consider an alternative printer.

Cannot get printer to shut down after a certain period. Had contacted HP and they supposedly corrected the problem but they did not. When I reset the program, it still doesn't shut down after the designated time.

Some connectivity issues concerning wi-fi and isnt very fast, but it prints great quality and is easy to setup and use.

I've been looking for a multi-function machine for a long time. Along comes the Office Jet 6978, and my wife and I have gotten a lot accomplished, thanks to HP! I've never been disappointed with HP products!

I print very little, but scan a lot of documents to keep as pdf files. This printer has the capability to scan to USB which I use often. No problems with set-up and hooking up the wi-fi.

I purchased this to use in a home office. I needed the sheet feeder for scanning, color printing and fax. I wanted a small foot print. I found this printer is working well for me. So far, I am very pleased.

So far, so good. No complaints. This printer replaced my older version and I am content with the purchase.

My daughter originally purchased this item. She recommended it to me. It was an item on sale at the time. Had every she needed

I've only had item for two weeks, but everything seems to work properly and have had no issues so far.

This all in one works for nearly everything. I haven’t had any issues with it, aside from having to replace the ink a little sooner that I anticipated. Otherwise, HP wins again. Great product.

This was a replacement for the exact same printer that the ink stopped working. Obviously, I really like it.

Prints very well, but has a hard time keeping wireless connection to our laptops. Could be setting related. Need to spend the extra time to setup correctly.