Customer Ratings & Reviews

If you are looking for an inexpensive average printer to get the job done then this will do the job. Heavy users may want to consider an alternative printer.

Cannot get printer to shut down after a certain period. Had contacted HP and they supposedly corrected the problem but they did not. When I reset the program, it still doesn't shut down after the designated time.

I tried all the functions, fax, copy, print and scan. It worked as expected. No issues so far. The printer menu is stored inside the printer screen, which is very helpful and convenient.

The best part is that I can call them (Geek S) any time because I'm not a tech person so my problem is solved. It really saves the ink! for me it last longer. I'm happy with the printer.

The printer is great, etc. but the set up was a problem. After I called HP for help there was one section of the download that wasn’t necessary and once unchecked the download went smoothly.

I've been looking for a multi-function machine for a long time. Along comes the Office Jet 6978, and my wife and I have gotten a lot accomplished, thanks to HP! I've never been disappointed with HP products!

I purchased this to use in a home office. I needed the sheet feeder for scanning, color printing and fax. I wanted a small foot print. I found this printer is working well for me. So far, I am very pleased.

I love it. Had one before and bought another one Very economical.

I had old one the black ink after three years was leaking. I had some ink never used. That’s why bought it. Over all not bad.

Prints very well, but has a hard time keeping wireless connection to our laptops. Could be setting related. Need to spend the extra time to setup correctly.

I print very little, but scan a lot of documents to keep as pdf files. This printer has the capability to scan to USB which I use often. No problems with set-up and hooking up the wi-fi.

This all in one works for nearly everything. I haven’t had any issues with it, aside from having to replace the ink a little sooner that I anticipated. Otherwise, HP wins again. Great product.

This was a purchase made to replace the HP Envy. We are very satisfied with the purchase. This printer uses 4 cartridges but they last longer than the one cartridge for the Envy which we need to replace too often.

I am very pleased with this purchase. I did however run into wireless connectivity issues that I have since resolved. If it continues to be an issue there is always the option of a wired connection.

I wasDisappointed when I brought back my printer and had to except a cheaper printer for a replacement

I didn't realize just how handy my fax, scanner, printer/copier would be. But it saves me time & money for not having to go to a kinkos for what I can get out of this machine. I use it all of the time

I went be to this HP after trying an Epson. I love it. The wireless ALWAYS works and go support is great. I love the ink refill program. And the price is right. Thank you you The saleslady who guided me.

Takes too long to be ready to use when turned on. Cannot use wireless from my pc without attaching to printer. But does work wireless with my phone

Purchased on sale. Printer works great and print quality is excellent. Gave 4 stars as set up was challenging getting wireless printing running. HP has always been my printer of choice

I absolutely love this printer! It does everything that I was wanting and hoping for! Would highly recommend it!