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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 10,498 reviews
  • Rated 4 out of 5 stars

    Pretty good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Havent had many issues yet. Just a scanning issue briefly. Dont think it was reading the connection. All is good now. Was a little annoying to set up. But finally did it. Over all a good product so far.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud and print speed inadequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products but this printer left me frustrated. The noise level from this small printer is excessive. The page per minute was less than advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to have my old printer serviced and it turned out I needed to replace it entirely. I ended up with this new model and haven't looked back since. It's a great printer, does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than prior similar printers I purchased.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a printer that only lasted a year. This one has not posed any problems and will soon be entering year two. It also gives plenty of warning when the ink is getting depleted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to have a working printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went inside the brick and mortar store to make the purchase. Had good advice from the Best Buy Associate. Hook up at home was easy after a few updates to my laptop. I do like HP printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is nice stay wireless connected to my life top fine but will not stay wirelessly connected to my desk top.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter originally purchased this item. She recommended it to me. It was an item on sale at the time. Had every she needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size, kind of slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice copies but wifi connection not as instant as my previous HP 6820

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good HP product for home office or small office. Prints 2 sided which reduces the amount of paper used and also the HP ink program is working well. Ink arrived in just days after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. I have purchased several lower price HP printers and the never worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has a lot of features for the price. Although setup was easy, there were a couple of connectivity problems and HP customer service online fixed them to my great satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Very dependable. The screen is in color which is a an upgrade from the other printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy HP products and have never been disappointed. This is the first time we had to purchase a new printer because our previous one stopped working. Other times we just upgraded. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is a very nice printer and scanner. It also faxes although I have not used that yet. It's nice to have a reliable printer for school. I do lots of printing and this does a great job and double sided as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier model and purchased this one because everything was the same even the cartridge numbers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works just as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all the functions, fax, copy, print and scan. It worked as expected. No issues so far. The printer menu is stored inside the printer screen, which is very helpful and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an old, outdated printer. When I got it home, it was the easiest printer I've ever connected. The print quality is great and the features are exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer had the old model and it lasted for 10 years so I bought the new model it is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast with the help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part is that I can call them (Geek S) any time because I'm not a tech person so my problem is solved. It really saves the ink! for me it last longer. I'm happy with the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great, etc. but the set up was a problem. After I called HP for help there was one section of the download that wasn’t necessary and once unchecked the download went smoothly.

    I would recommend this to a friend