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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 10,498 reviews
  • Rated 5 out of 5 stars

    Scott

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had item for two weeks, but everything seems to work properly and have had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For ease of use I bought the same printer after the original stopped working since I thought it would be easier to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has many great attributes. I love how it can print double sided, 1 to 2 pages; 2 to 1, black, and color. The only thing I wish it did was to enlarge or shrink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy switch-a-roo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer I came in for wasn't available and I couldn't be happier. The salesperson showed me this HP and I was sold. The "best" at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Practical

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a year ago, and added the 100 page ink plan. Still going strong and use it almost daily. Very pleased with this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to prepare for printing and the paper tray's latch opening allows for easy paper feed when the paper runs out. If you get it right you do not need to stop the printer for re-loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Very dependable. The screen is in color which is a an upgrade from the other printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer but info that came with printer was not very informative on how to change settings, setting up to print from computer. But it's pretty good especially since it was on sale for about $80

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size, kind of slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice copies but wifi connection not as instant as my previous HP 6820

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. I have purchased several lower price HP printers and the never worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it for some time now, no issues at all. I hadn’t used the fax though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer had the old model and it lasted for 10 years so I bought the new model it is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Don't use it much. Somewhat disappointed when I realized it doesn't have photo printing.so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP Officejet that I have bought. The first lasted 8 years, that is why I bought a second one. Seems to use less ink than the first one, I won.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier model and purchased this one because everything was the same even the cartridge numbers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored the printer on sale at Best Buy for my teenagers that were doing online summer school. The printer has held up, I wish the scan feature was a little faster but... it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, however it always prints double sided have to remember to go in and correct that for each print job. I'm sure i'm missing some radio button to turn that feature off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    officejet pro 6978

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only an ok printer, a hassle to set up on network, if you can get it going it scans and prints just fine.....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good printer, but it seems as if my in going fax do not come in but it goes out bound, so that is quiet frustrating. but overall its a good printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Frustrating!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this printer! My sister has the same exact one and she can't stand it either. It goes through a printer maintenance WAY TOO often. I have to wait about 3 minutes for it to finish before anything will print. It's frustrating as hell. The print quality is just fine though.

    No, I would not recommend this to a friend
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