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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 10,498 reviews
  • Rated 5 out of 5 stars

    DonR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doe’s everything I need a printer for. However setting up directions were difficult for a non computer person l

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer so far. I have had it for a couple of months with no issues. Ink sort of goes out fast other than that it’s pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to prepare for printing and the paper tray's latch opening allows for easy paper feed when the paper runs out. If you get it right you do not need to stop the printer for re-loading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer but info that came with printer was not very informative on how to change settings, setting up to print from computer. But it's pretty good especially since it was on sale for about $80

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BELIEVE IT'LL WORK OUT WELL 4 ME, EVEN THOUGH I PURCHASED IT LAST MONTH (FEBRUARY 2021). I HAVEN'T SET IT UP YET, BUT I'M WORKING ON IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERSONAL USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. Easy setup. Compact. Minimal Black ink remedied with Instant Ink. Good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, however it always prints double sided have to remember to go in and correct that for each print job. I'm sure i'm missing some radio button to turn that feature off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP OFFICEJET PRO 6970

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that's a new device all I can say at the moment is its good. Setup would have been easier if they (HP) would have included a setup cd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!. It is working well for us. Hopefully ink is not too expensive… Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored the printer on sale at Best Buy for my teenagers that were doing online summer school. The printer has held up, I wish the scan feature was a little faster but... it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 6978

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever! Very easy to setup, installing ink cartridges very simple, prints quickly and quietly! Perfect printer to have at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning isn’t that fast. So if you scan a lot I would recommend something else. But if u don’t scan often or scan less than 10 things at a time it’ll work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need and then some. Couldn't ask for a better machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to print from my phone is new to me. Even when away from home, I can email my printer and the documents I need are at home, printed, when I get there! SWEET!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good printer, but it seems as if my in going fax do not come in but it goes out bound, so that is quiet frustrating. but overall its a good printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 6978 Wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I use it for my personal and business. I'm pretty picky on my printers and I've found 2 that I found I liked and this is 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper Jams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper jams more often than it should and we don't put a lot of paper in the tray at a time for that reason. Also, it's hard to get to the area to remove the jam. Otherwise, we like it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good all-in-one, but wish it was easier to connect to my computer and wireless device to print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased back in 2016. It has been sitting in the same place t since purchase. It no longer works. Looking forward to purchasing a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this printer! It’s very good quality and works great with her cricket machine.

    I would recommend this to a friend