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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 10,498 reviews
  • Rated 4 out of 5 stars

    Paper Jams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper jams more often than it should and we don't put a lot of paper in the tray at a time for that reason. Also, it's hard to get to the area to remove the jam. Otherwise, we like it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to print from my phone is new to me. Even when away from home, I can email my printer and the documents I need are at home, printed, when I get there! SWEET!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer does everything great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went away from HP but won't do it again until some company can come up with a better product. It's not just how the printer works but also the software that it interfaces with. This product is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another printer really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years i have had a wide variety of printers. this printer , for the money that i spent . is by fare the smarties, and when any thing is wrong with this printer , the screen will tell you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning isn’t that fast. So if you scan a lot I would recommend something else. But if u don’t scan often or scan less than 10 things at a time it’ll work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's grear, but...tl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer, but not recommended for a student that needs print a lot. Currently a student and have to spend ton of money on the ink since the inks is just as expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on this all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned several all in ones now, and I have to say that buying this one on sale for under $100 was well worth every penny. It works great and does everything we need it to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office jet pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this product from my local best buy was a easy experience...this product works for me.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer so far. I have had it for a couple of months with no issues. Ink sort of goes out fast other than that it’s pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer can do it all. I also like that fact that there is different color ink cartridges. I also like that i can use an usb drive to print from and scan documents to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want doubled sided scanning, printing, copying and great photos look no further. Love that separate inks and hp instant ink and interface on touch screen is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer makes good copies and overall good machine to print from. Best part is you need to get the HP Ink. Never have to buy an ink cartridge again. Small monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in nursing school. She prints a lot. We’ve went through 2 printers previously. They both were HP printers but this is the best thus far. It does it all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the price. It is a little loud when printing but works well so far for my home business. I need the scanning and printing features and I haven't had a problem with them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BELIEVE IT'LL WORK OUT WELL 4 ME, EVEN THOUGH I PURCHASED IT LAST MONTH (FEBRUARY 2021). I HAVEN'T SET IT UP YET, BUT I'M WORKING ON IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Ink Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace a lemon HP printer. It functions perfectly and has wonderful built in features--it truly is capable of doing everything. It also prints quite quickly for its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as Heck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about a 5 minute setup. The printing speed and multiple contrast setting makes it ideal for any home business. This was an upgrade from an HP7520. My son will be taking it to college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer, but WiFi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same printer previously and it worked great for 2-3 years but then couldn’t connect to the WiFi, no matter what I tried to fix it. It is inexpensive so I brought it in for recycling and got 15% off a new one. It works well, but has also lost its ability to connect to the WiFi- but this time I have been able to reinstall everything like it was new and it works. I have no idea how it can work seamlessly for months, but then can find the WiFi, but can’t connect. It didn’t break the budget, so I can live with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'd recommend this printer and at a great sale pri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already at a sale price, I still went back to Costco to check on its price and was turned off by limited selection and pricing. I came back and did right in buying this at Best Buy (a fact...)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing is pretty smooth, however, the top scan feeder is horrid - it leaves streak marks when you attempt to scan something that is 2 sided. Most of the time the files are corrupted or not useable when I have used my flash drive. So far the wifi feature for scanning and uploading keeps giving me server errors. Solid for what I need it to do but the scan feature is disappointing.

    No, I would not recommend this to a friend
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