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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 10,498 reviews
  • Rated 4 out of 5 stars

    Good injet printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for home use. It's only drawback is after it hibernates from lack of use, it takes awhile for printer maintenance to complete it's steps before printing again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all on one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great all in one that does everything we need. Love the HP auto ink program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working well. There was some contradiction between written and on-line instructions for set up which could be HP's issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well, I really like the instant ink feature. Soon as it starts to get low a refill shows up in the mail, and it's much cheaper than buying replacements or even generic ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all it is a great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this for the versatility and hp instant ink comparability. It does have a few glitches here and there, but what doesn't. It's been heavily used for about a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for your home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and sharp print jobs. Absolutely love the functionality for two sided prints. Easy to use. Bought this at a great price and would definitely recommend for home office/personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    HP disappointment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is noisy and drinks ink. It intermittently does printer maintenance without any warning. So if you have a print job you will have to wait. And, I believe it pumps out ink during this cycle. Also if you do not use the color inks frequently the nozzles stop up and it takes all three levels of cleaning to clear them which uses more ink. I went to Epson.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer for a good price. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched HP printers since I have had good experiences before. This printer had good reviews, and was reasonably priced, so I purchased it. I have been very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ours but upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HP stand alone printers were Christmas gifts. Same model style as ours but upgraded. We can’t wait to hear about the auto ink feature that was gifted with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other printer broke and I ended up having to get this one. It is made super cheap and the touch screen doesn't work so well. Not to mention I had to switch over to a different ink. Ugh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - OfficeJet Pro 6978 Wireless All-In-One is an excellent product for home use. It is dependable and a good value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer , my old printer stopped working so I purchased this one and I love it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to start a new business and waiting on the office to be finished before I can hook everything up. I haven't been able to use yet but I'm sure it will work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would print faster but I guess I was just use to the big printers at work. Only thing I don't like about this printer is the random maintenance update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer would not power down via the switch. Had to unplug then replug to get to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well now. We had a lengthy period trying to get it set up wireless. Took it and our computer to Geek Squad and got it sorted out. I should have gone this when purchased. Very happy now..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    noisy & slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been spoiled by previous 2 canon printers. this one was one of the less expensive. works ok. slow & noisy. much larger. print not quite as crisp. got what i paid for. thought about returning, but just don't use it enough to be picky & pay more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfactory, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP OfficeJet before this, and was happy with it, so I just updated when it died. This version, HP OfficeJet Pro 6978 makes acceptable copies and has the nice extras like auto feed and scanning and fax capabilities. However, it takes longer to "heat up" than to make the copy, all the while making "scary" noises. The specifications listed the pages per minute for copying, but never warned about how long you had to wait from turning it on until it would make the copy! If I knew then what I know now, I would have probably picked a different one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printers are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two HP printers in the past. They have all been reliable and of good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing my old printer with the same model. I ruined the last one with ink I bought online. It leaked and gummed up everything. Will be more careful

    I would recommend this to a friend