Customer Ratings & Reviews

About to start a new business and waiting on the office to be finished before I can hook everything up. I haven't been able to use yet but I'm sure it will work great.

It took me awhile to understand how to use the all-in-one Office Jet Pro. There could be directions that would be clearer so I would not have had to play around with the scanner so long.

The printer is okay I guess. Over the years I've had so much trouble with all the items I've purchased from Best Buy that I'm surprised when something works. Do you sell defective merchandise?

Always an HP purchaser, this printer has been okay but it is noisy and tends to lose its online connectivity.

It prints fast, like the color prints. What I do not like? The updates take a long time and when the printer does a self check takes way too long.

I thought it would print faster but I guess I was just use to the big printers at work. Only thing I don't like about this printer is the random maintenance update.

We have had this printer for a couple of months and so far it has been great. Not sure about ink use yet. We did have to replace the black ink that came with it already.

I love this printer especially since I don't have to constantly go out of my way to the store and buy new ink. It gets delivered to my house before I run out of ink.

We purchased this printer on recommendation from a friend and we are very happy. Set up was a bit trYong but that was more a user issue. It's a very good printer.

I love my new HP have had one previously so stuck with HP and I can't be happier love the separate cartridges and the double sided copies and can print from my I phone

I bought this printer after reading a ton of reviews and could not be happier with it. The clarity of the printer is awesome. Used for personal /home use only and it's great.

I bought his printer because my old one stoped working. I've have this one for a few weeks now and have no complaints, I like it better than my old one, easy to use, great printer.

Big help on my college student’s schoolwork and projects. She likes the clear copies she gets out of it. We will definitely purchase this same printer for future use.

So far, we have not had any issues with this printer. Set up was very easy and everything is working great.

I went to buy minimum type copier. I bought this model and it is more than I expected and operates flawlessly. I can recommend this copier printer to anybody even family members.

I took it out of the box and set it up following the quick setup guidelines. Everything worked as expected and continues to provide an nice quality print function. Very satisfied.

It uses a lot of ink cleaning heads. Works fine and has good quality but maybe it is time for me to step down to a printer that does not cost so much for ink.

I am replacing my old printer with the same model. I ruined the last one with ink I bought online. It leaked and gummed up everything. Will be more careful

It is noisy and drinks ink. It intermittently does printer maintenance without any warning. So if you have a print job you will have to wait. And, I believe it pumps out ink during this cycle. Also if you do not use the color inks frequently the nozzles stop up and it takes all three levels of cleaning to clear them which uses more ink. I went to Epson.

It was time to upgrade our old HP printer and decided to go with the HP 6978. It shows up on my network, I can print from my iPhone and iPad, scans are quick and easy. Very happy!